TECHNICAL WRITER FOR DJ PRODUCTS (F/M)
YOUR ROLE
You will share your experience as an expert DJ and long-term TRAKTOR user by writing and editing documentation for new and existing products.
You will work on a freelance basis, in close cooperation with the Documentation team and the TRAKTOR Brand Managers and Product Designers.
You will work on a freelance basis, in close cooperation with the Documentation team and the TRAKTOR Brand Managers and Product Designers.
YOUR TASKS
- Create and maintain user documentation (manuals etc.) for new DJ software and hardware products
- Edit and update existing documentation
- Coordinate with the Documentation team and TRAKTOR Brand Managers and Product Designers
YOUR PROFILE
- You are an authority on digital DJing and TRAKTOR expert
- You are a qualified technical writer, technical translator or you have equivalent qualifications
- You have excellent teaching skills
- You are a confident user of MS Word and familiar with graphics programs such as Adobe Illustrator and Photoshop
- Your written and spoken English is excellent, preferably as a native speaker
- You are self-motivated and can work independently
- You are based in or around Berlin
SUPPORT AT NATIVE INSTRUMENTS
Customer Support at Native Instruments falls into three categories - presales support, order support and, last but not least, tech support. All part of the internal "Customer Care Center", these individual support teams help customers with questions and issues regarding sales information, order fullfillment and the actual operation of the products, both through free telephone support and a sophisticated ticket system. The Tech Support team also has the lead in the product of helpful Knowledge Base articles and tutorial videos. The support staff of overall 60 people is distributed across both the Berlin and the LA offices.
