Q: “I own TRAKTOR PRO 2. How do I update to TRAKTOR PRO 2 with Remix Deck™ Technology?”

A: Every PRO 2 customer (this includes all TRAKTOR KONTROL S4/S2 users as well as TRAKTOR SCRATCH PRO 2 users) can update to the latest version for free in the NI Service Center. Any TRAKTOR version 2.5 or later comes with Remix Decks instead of Sample Decks.

Q: “I own a DUO 2 software version. How do I get the new version with Remix Decks™?”

A: Every DUO 2 customer (TRAKTOR DUO 2, TRAKTOR SCRATCH DUO 2) is automatically entitled to a free PRO 2 upgrade. This also means a free update to TRAKTOR PRO 2 with Remix Deck™ technology – both are available via the NI Service Center.

Q: “I own a “small” version of TRAKTOR such as TRAKTOR LE 1, TRAKTOR LE 2 or TRAKTOR ME (e.g. Pioneer Edition), that was bundled with a hardware product. How do I upgrade to TRAKTOR PRO 2 with Remix Decks?”

A: We really simplified our software product line – TRAKTOR PRO 2 is the product you need, and you can get it for at an incredible new price. Buy the full versionhere – it now costs less than the upgrade from LE 2 to PRO 2 used to! You’ll instantly be able to use the latest generation with Remix Deck technology.

Q: “I'm looking for hands-on timecode control, what kind of TRAKTOR compatible hardware do I have to own in order to get a simple upgrade to a TRAKTOR SCRATCH digital vinyl system?”

A: Customers who own the following qualify for a TRAKTOR SCRATCH upgrade:

-AUDIO 4 DJ, AUDIO 8 DJ, TRAKTOR AUDIO 6, TRAKTOR AUDIO 10
-TRAKTOR KONTROL S4 or a TRAKTOR SCRATCH Certified Mixer

In order to upgrade from one of the above products, you will need to purchase the TRAKTOR SCRATCH PRO 2 Software & Timecode Kit. It includes TRAKTOR SCRATCH PRO 2 software, as well as two control vinyls or CDs. Everything you need to get started spinning MP3s together with a perfectly integrated controller or audio interface - for just $119 / 99 €!

Q: “I was upgraded from DUO 2 to PRO 2, but the NI Service Center still says I have DUO 2 registered. Yet when I open up the program, PRO 2 starts. Isn’t that weird?”

A: This is a technical shortcoming; the software will open as PRO 2 but the Service Center still sees a DUO 2 serial number for it. Just ignore the product title in Service Center, and enjoy your PRO 2 software.