PRODUCT SUPPORT
Native Instruments offers a wealth of support services to help you solve your problems as quickly as possible. Please also note Support Policy...
Your options:
1. Read offline resources like the product manual or the readme. The readme becomes updated with every new product version. The default readme folder is: On PC: c:\program files\Native Instruments\FM8\Documentation. On Mac: MacHD > Applications > FM8 > Documentation
2. Check for the latest updates...
3. Have a look at the comprehensive Knowledge Base...
In case you can't find a solution for any issue you might have, don't hesitate to contact our support teams:
Technical Support (registered users only)
Technical problems when installing or using NI products, compatibility, bugs, faulty hardware, suggestions for improvement etc.
Please also note our Support Policy...
Tip: Try using our Knowledge Base, before contacting the support team.
Registration Support
Questions concerning registration, your user account, passwords, address data, serial numbers, registration alterations, download problems etc.
General question (No Technical Support! No Registration Support!)
Questions about product features, compatibility, demo versions, the NI website etc.
Online Shop FAQ and Order Support
Many questions about delivery times and costs, invoices, prices, CD and manual exchange, or problems in the shop are answered in our Online Shop FAQ. Or contact our Order Support if you have order-related questions.
