The audio device in Traktor's audio setup is listed as Conexant Pebble High Definition SmartA. I have no idea what that is. All I know is that if I plug a mini-phone into it, and RCA it to my stereo here at home it works - and sounds pretty good at that.
I'm not a computer geek like most of the rest of you. This whole thing is way beyond me. I looked at the NI fix and got completely lost.
The reason I bought this package in the first place was that it was promo-ed as plug and play after installation. What a joke.
I found that most of the latency issues on my system were stemming from the ACPI driver, so I tried disabling it (Device Manager -> Batteries -> Microsoft ACPI-Compliant Control Method Battery). After restarting I got zero drop-outs, no crackling, popping or any other issues over the three or four hours I was playing. ACPI is pretty pointless if you're running off mains power anyway. But NI should definitely be addressing this issue pronto.
Personally I don't go for all this 'disable your PC' garbage ... these 'fixes' don't actually work ... at best they just mask some of the symptoms of a very poorly conceived product (not S4 per se, but the soundcard in it and it's drivers) ...
PC: AMD Dual Core 7850, 4gB RAM. OS: XP(sp3) with SSL Soundscape/Mixpander/MX4/AlphaLinkMADI-TA64 Laptop: i7 Quad Core 3610QM 8gb OS:Win7(64) NIhardware: 2xKontrol X1, F1, Maschine, Komplete8Ultimate, MOTU UltraLite Mk3.
I'm on a Toshiba Satellite with vista and was having major dropout buffer underrun and usb i/o errors. That pos acpi.sys was taking up a bunch of cpu but i didn't know what to disable and/or uninstall because i couldn't find any simple step-by-step instructions on how/what to do. That laundry list NI provided is ok i guess but theres alot of vauge or non-existent info which is no surprise with NI.
No worries Ruprikt, let me know how it works for you. I'm away from my S4 at the moment so am unable to test extensively, but it would be nice to know (for myself and others) whether or not ACPI is the key problem.
Just brought my son the Tractor S4 brand new from ebay, set it up on Christmas day and how very disapointed we were when the drop out rate was really bad, so bad It ruined my Christmas day thinking about how I could take it back, would we get our money back etc etc, tried to ring the shop, and they were closed, no surprise there really, we have the S4 running on Windows 7 on a Acer laptop, I did scroll through the forums trying to get it to run better, first thing I tried was the USB power rroute that did not work, but today I did turn of the NETWORK WIFI and it works fine now, not one glitch or drop out, thanks to the guys on the forum for the advice.
I think it's time for Native Instruments to hold their hands up and admit they have got a real problem here with the sound card, it won't be long untill some one takes this up with trading Standards.
Very disappointed atm. After following that guide to a T and disabling that acpi pos the latencymon and that other latency checker indicated a pretty clean field. Things seemed to be working ok at home but played a gig on Christmas night and experienced continuous dropouts every 5 minutes. Its tantamount to playing an entire set of consecutive skipping records and a very horrible djing experience. Now i'm bracing for much criticism from ppl who were there who will talk **** about me on forums and the promoter most likely will not book me for another event. I get constantly bashed about playing f'ing party music with software and a controller as it is and now the haters have even more to ammo in their favor. This dropout malfunction is simply not acceptable after the money I spent for this product. The s4 is going back to the store.
I have some dropouts and I hope there comes a update soon for Windows users. For the rest I love the s4. BTW is it normal that if you wanna scratch.the song stops playing ?
Owner of a S4!
my current progress... i have hardly any random glitches & pops any more (after turning off the "dim display" & "turn off display" in power options). remaining issue is... pressing the button to toggle WIFI or adjusting brightness via FN+Up/Down makes it glitch hardcore (haven't tried adjusting it internally yet, will report back)
and the other obvious problem is the jogwheels getting stuck. also, samples in sample decks don't lock in key & end up sounding very artificial due to NI making it so they automatically sync (but this is a whole other thread & problem altogether not to mention the annoying headphone jack placement; would've made a lot more sense to put it to the right of the cue/mix/mic knobs).
running a Dell Studio XPS 1645 w/i7 (which runs flawless on my Edirol FA-101). I think making the soundcard a USB one was a poor decision. could've used firewire for sound & USB for power/MIDI avoiding the need for an AC adapter completely.
Did the weekend using the Qosmio's internal sound card (mentioned at the top of this page) without a hitch. I have no cuing so this is hardly ideal, and it scares the crap out of me looking at that fragile 1/8" stereo mini-phone plug off the side of my computer feeding a 6000 watt sound system.
So I try not to think about it too much.
I A/B'ed two identical tracks running with both this system and my old XP with it's internal M-Audio 24/96 card. They were virtually identical in the club so we're good sound-wise. (This is not near field monitoring in a quiet environment).
Somewhere in these forums I ran across a line from NI mentioning that new drivers are on the way so it's just a matter of waiting this out - I hope.
Christmas Eve was slow for a Friday, but the club was still full (it's usually SRO Fridays). Saturday (Christmas night) was packed out. Kinda caught us all by surprise. The weeknight karaoke shows were all busy last week, with Thursday bigger than Friday's DJ night.
Breakbomb i still have the problem after recalibrating i hate it and as much as i love the s4 i'm thinking of returning it.
Owner of a S4!
I had an audio dropout problem on my HP Pavilion dv7-4190us laptop with following specs:
Intel Core i7-720QM Processor (1.60GHz); 6GB DDR3 SDRAM memory (2 DIMM) (expandable to 8GB); 1TB (Terabyte 2x500GB 7200 RPM) hard drive; Genuine Windows 7 Professional 64-bit
Finally I was able to resolve it by going through various forums on the net. I disabled the Microsoft ACPI-Compliant Control Method Battery in Device Manager and everything is working like a charm with no glitches or audio dropouts.
To be on the safer side, I also disabled the wireless network and Windows Update.
If anyone of you have similar config can try out this fix.
Best luck for your next flawless gig with S4!
Last edited by DJSandeep; 27-12-2010 at 16:57. Reason: forgot model for laptop
I already did everything that should help or helped other users!
Cant get it fixed. Asio4all gives dropouts to(less then s4 but still not good).
Owner of a S4!
The best is to bypass the S4 soundcard (as Kramdown did) untill the drivers get an update instead of hacking your entire computer in order to make it work.