I want to report a defect that has my unit traktor kontrol s4, after 3 weeks of operation, suddenly the tempo fader left began to behave strangely and out of control, this does not establish the tempo in one value, it jumps between multiple values, and inside the software, the pitch fader moves upwards without touching the fader on the console. I recalibrated the faders in the software and it did not work.
this happen even when playing tracks on both left decks.
Yes photojojo, Ive already started the support ticket since the last week, but without any answer from them.. I dont even know what to do with that ticket number, it seem is useless... maybe I should contact them by phone.
yes, Karlos I did, but the recalibration of the faders didn´t work, actually i did it twice.... At this moment I dont know what else i can do with this problem... I can´t use the console , im really frustrated... and anybody from NI has not answered the ticket support.
Karlos I tried restoring the config and recalibrating the faders again and... didn´t work.. so I installed the traktor kontrol s4 in a Macbook, and the same problem in Mac, so my conclusion is that it is not software, it is not configuration, it is not platform or driver conflict in PC, ..... ... is it hardware?... I don´t want to believe that "#$"#$"$%$!%&.
same happen to me and i fix it with Deoxit , a cleaner that lubricate too, this stuff is simply magical, i use it also on my old stealth control, wich was possessed with over 6 control really fok and im thinking to sold it now cuz its like new, more , work better then when i buy it .
i think s4 is very fragile on dirt that go inside
i use deoxit only once , 2 month ago and never a bug comeback
i bet this gonna be a good 20$ invest while waiting on answerd from NI