Traktor Crashing

Discussion in 'Technical Issues' started by CoLoMz, Apr 9, 2009.

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  1. CoLoMz

    CoLoMz New Member

    Messages:
    2
    Hello Everyone,

    Well I just went on google trying to fix this problem but kinda failed.

    Here is the problem...
    Exception Processing Message c00000a3 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

    This window pops everytime I open Traktor DJ Studio 3 or Traktor Scratch Pro

    Windows - Driver not ready
    Exception Processing Message c00000a3 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c


    I have 3 options CANCEL, TRY AGAIN or CONTINUE... With try again I could stay all life and would keep on popping... with the other two i get to go to the program but then if it feels like or I am just not lucky enough I guess, it would crash.

    I could mix with no problem for certain time but then later on it crashes.

    Is only with this software I get this problem, and I am really dissapointed because I love traktor, it owns compared to others.

    I would appreciate any feedback to fix this...

    Thank You
  2. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    9,859
    My crystal ball is in for a service, could you post your specs please mate?
  3. CoLoMz

    CoLoMz New Member

    Messages:
    2
    ------------------
    System Information
    ------------------
    Time of this report: 4/9/2009, 15:52:57
    Machine name: COLOMZPC
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
    Language: English (Regional Setting: English)
    System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
    System Model: MS-7388
    BIOS: Default System BIOS
    Processor: AMD Phenom(tm) 9500 Quad-Core Processor, MMX, 3DNow (4 CPUs), ~2.2GHz
    Memory: 3072MB RAM
    Page File: 598MB used, 4357MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 8500 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 8500 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0421&SUBSYS_061619F1&REV_A1
    Display Memory: 512.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: hp f1503 Flat Panel Monitor
    Monitor Max Res: 1024,768
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0011.7813 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 9/18/2008 00:55:00, 6057472 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 9/18/2008 00:55:00, 6132576 bytes
    Device Identifier: {D7B71E3E-4761-11CF-C464-1D2600C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0421
    SubSys ID: 0x061619F1
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description: SB Live! 24-bit
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10061102&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: P17.sys
    Driver Version: 5.12.0001.0514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/15/2007 10:47:26, 1127936 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 4000, 96000
    Static/Strm HW Mix Bufs: 64, 62
    Static/Strm HW 3D Bufs: 64, 62
    HW Memory: 0
    Voice Management: Yes
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    Description: Realtek HD Audio output
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627388&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5464 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/10/2007 01:52:44, 4603904 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 192000
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    Description: Realtek HD Audio 2nd output
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627388&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5464 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/10/2007 01:52:44, 4603904 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 192000
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: SB Live! 24-bit
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: P17.sys
    Driver Version: 5.12.0001.0514 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/15/2007 10:47:26, 1127936 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF

    Description: Realtek HD Audio Input
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5464 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/10/2007 01:52:44, 4603904 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF

    Description: Logitech Mic (Communicate STX)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: usbaudio.sys
    Driver Version: 5.01.2600.5512 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/13/2008 15:45:12, 60032 bytes
    Cap Flags: 0x41
    Format Flags: 0x4

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    SB Live! 24-bit, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Creative SoundFont Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run
  4. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    9,859
    Bloody hell that is a lot of info.
    Sounds like a couple of things:
    1) a couple of old viruses cause this problem. Run your virus checker
    2) problem with one of your drivers. Try disabling the floppy in BIOS or the CD/DVD drive in control panel
  5. JonesE

    JonesE New Member

    Messages:
    4
    I have this same issue.. Is there a solution? I have been trying to resolve this for some time already.

    The above does not work.

    I found a solution to this error. I uninstalled the floppy drivers in Device Manager. Hope this helps someone!
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