- What is an NI User Account?
An NI User Account allows to use many protected features on the Native Instruments website and is a requirement for products which use product activation. You will get access to product related services, such as technical support or access to specific user libraries when your user account contai ...
- What is a Product Activation?
Nearly all new Native Instruments software products require a Product Activation which can be completed within a few seconds using the SERVICE CENTER. The SERVICE CENTER is automatically installed to the following directory during the first installation of a Native Instruments product: Mac OS: A ...
- What is SERVICE CENTER?
SERVICE CENTER is an application that helps you to activate your Native Instruments products and keep them up to date. It is automatically installed on your computer with the installation of any Native Instruments software. SERVICE CENTER can be found in the following directory: Mac: Macintosh H ...
- How does the KONTAKT 5 Add Library option work?
With the Add Library function you can add KONTAKT-compatible libraries to the KONTAKT 5 browser. After adding a library, the KONTAKT browser contains a box that lets you easily search and load the instruments contained in the library. Libraries for the discontinued products INTAKT, KOMPAKT and K ...
- How does the KONTAKT Add Library option work?
Hinweis: Eine deutschsprachige Fassung dieses Artikels finden Sie als PDF unterhalb des englischen Textes. With the Add Library function you can add KONTAKT-compatible libraries to the KONTAKT browser. After adding a library, the KONTAKT browser contains a box that lets you easily search and loa ...
- How do I register the hardware and software of my TRAKTOR PRO 2 product?
When purchasing a TRAKTOR PRO 2 hardware product, you will find a registration card in your product bundle like the one pictured below. The left side of the card shows the hardware serial, while the TRAKTOR software serial is printed on the right side. The following steps will guide you through ...
- Where do I find the newest version of SERVICE CENTER?
If you use the SERVICE CENTER in Online mode, the newest version is automatically loaded. If this does not work in your case, you can download the newest version here. Simply delete or uninstall the old version and install the new version of SERVICE CENTER.
- No product updates in SERVICE CENTER
Hinweis: Eine deutschsprachige Fassung dieses Artikels finden Sie als PDF unterhalb des englischen Textes. If the SERVICE CENTER does not show any downloads in the UPDATES area, carry out the steps below: 1. Make sure you have logged in to the SERVICE CENTER with the same email adress you used t ...
- My Native Instruments software starts in demo mode although it appears as activated in Service Center (PC)
If a Native Instruments application or plug-in launches in demo mode although it appears as activated in SERVICE CENTER, try the following things to solve this issue: 1. User Account Control (UAC) in Windows 7 / Vista Try to solve the issue first by deactivating UAC (User Account Control) as fol ...
- SERVICE CENTER error message: "The serial number has been entered incorrectly..."
When trying to activate your Native Instruments product in SERVICE CENTER, you might receive the following error message when entering your serial number: Make sure that you are using the correct product serial. If you still receive the error message although you are sure that the serial number ...
- Notes on the second-hand purchase of Native Instruments products
Besides the software installer, the installation and activation of a Native Instruments product requires its respective product serial number. During the first product activation, the serial number is registered to the user account of the original licence owner. In order to unlock a serial for f ...
- Notes on selling your Native Instruments product
If you wish to sell your Native Instruments product, its serial number has to be removed from your user account first to make it available for the buyer. So please contact the Native Instruments Registration Support via the online form before selling the product and provide us with the informati ...
- Do I Need a Second License to Install my NI Product on a Second Computer?
The end user license agreement (EULA) for Native Instruments products allows the simultaneous installation on two computers (three computers for all versions of KORE and KOMPLETE), as long as only one installation is used at any given time. It is not necessary to "deactivate" an existing instal ...
- Installing different versions of the same Native Instruments application on one computer
Installing different major versions of the same program (e.g. KONTAKT 4 and KONTAKT 5) While a minor product update (e.g. KONTAKT 5.0.0 to KONTAKT 5.0.1) will automatically replace any older existing program version, different major versions like KONTAKT 4 and KONTAKT 5 can coexist on the same c ...
- How Can I Register / Activate my Product?
Product activation with SERVICE CENTER All newer Native Instruments software products require a product activation. It can be completed within seconds using the SERVICE CENTER software which is automatically installed on your computer with the first installation of an NI product. 1. Open SERVICE ...
- Reinstalling SERVICE CENTER in Mac OS X
In some cases it may be necessary to uninstall and reinstall SERVICE CENTER to resolve certain technical issues. In order to uninstall the software, please delete these files and folders from the following directories: Macintosh HD > Applications > Native Instruments > Service Center ( ...
- How does the SERVICE CENTER Offline Activation Work?
Please only choose this option if you do not have Internet access on the computer where your products are installed! The online activation is much faster and easier than the offline activation. 1. Start SERVICE CENTER: The default installation path is: Windows: Program Files > Native Instrume ...
- How Can I Contact Registration Support?
The Native Instruments Registration Support can be reached via an online support form or per phone. We recommend to provide as accurate information as possible to allow a fast solution. The following hints can help you to find out what information might be important for us in order to resolve yo ...
- Kontakt Tutorial: How to use the Add Library feature (video)
- Even though my software runs as a standalone application, I receive an 'invalid system ID' error message or the plugin launches in demo mode if I use a host (Cubase, Kore etc). What can I do?
If you are a Mac user, please make sure the Intel Mac version of your Native Instruments products as well as your sequencer is installed (Universal Binary Installer). If your problem isn't solved by this hint or if you already had Intel versions, please read on: Scan your plug-ins in the AU Man ...
