Native Instruments - Knowledge Base

In case you get the error message "The content you are trying to load is not registered!" when trying to load patches from an INTAKT / KOMPAKT / KONTAKT PLAYER 1 third party library within KONTAKT, you can fix this by following the information below.

Note that this article is split in two sections. Section 1 covers a workaround for KONTAKT 2 customers while section 2 shows how to do this in KONTAKT 3 (3.5.0 or higher).

Please note that this process is easier in KONTAKT 3.5 due to some new features introduced in this version. If you have KONTAKT 3.5 installed you should use this version to work with your libraries.


Section 1: KONTAKT 2

Please make sure that your Library is installed and activated properly on your computer. If that is the case and you can load an instrument in the stand alone mode in the respective player (INTAKT/KOMPAKT/KONTAKT PLAYER 1), but in KONTAKT it still does not work, please do the following:

Make sure KONTAKT is not running.
Attached you'll find a file called "Content.plist" (below in the Attachment section).
Unzip this file and put the resulting file into the following folder:

If there is a file with the same name, you can replace it.
Now start KONTAKT and try loading the Library again.

Attention: The "Content.plist" file in this Article is not the correct one for EastWest Hardcore Bass. For EastWest Hardcore Bass please see the "Related Articles" section below to get to the correct Article and File.

For Hardcore Bass Pro XP the file below is the correct file though.

If you have followed all this, you are using an Intel-Mac and still cannot load your library into KONTAKT:
You are probably running KONTAKT as a plug-in on an Intel-Mac while your sequencer is opened using Rosetta. To investigate please do the following:

1. quit the sequencer
   
2. locate the sequencer application file
3. click on it once to select it, then press command-I to get info
4. in the info window check that "Kind" is "Application (Universal)". If so, make sure "Open using Rosetta" is unchecked.
   

If you find for "Kind": "Application (PowerPC)" then your sequencer is not comptible to Intel-Macs, so it will be opened using Rosetta in any case (the sequencer will show poor performance therefore as well). In order to use the library with KONTAKT you need to update your sequencer to get a universal binary version.


Section 2: KONTAKT 3.5.0 (or higher)

1. update to one of the latest versions of KONTAKT (KONTAKT 3.5.0 if you use KONTAKT 3 or KONTAKT 4)

2. in case the library does not automatically appear in the Libraries tab within the KONTAKT browser, please click on "Add Library" and navigate to the appropriate INTAKT / KOMPAKT / KONTAKT PLAYER 1 Library folder; than press "choose".

3. if the Library has not yet been activated with Service Center on the computer, a "Activate" button appears in Library box. By clicking on it Service Center is started automatically.

4. Enter the serial number for the Library within Service Center and click "Activate".

5. Restart KONTAKT.

Now the Library patches can be used in KONTAKT 3.5.0 (full version) / KONTAKT PLAYER 3.5.0.


Final Note: Any third party library - including KONTAKT PLAYER 2 Libraries - must be activated with Service Center before loading them in any KONTAKT version.