Native Instruments - Knowledge Base
Knowledge Base
I cannot load my INTAKT / KOMPAKT / KONTAKT PLAYER 1-based third party library in KONTAKT (Mac)
If you get an error message when trying to load patches from an INTAKT / KOMPAKT / KONTAKT PLAYER 1-based third-party library within KONTAKT, you can fix this by following the information below.
Note that this article is split in two sections. Section 1 shows how to do this in the current version of KONTAKT (3.5 and higher), while Section 2 covers a workaround for KONTAKT 2 customers.
Please note that this process is easier in KONTAKT 3.5 due to some new features introduced in this version. If you have KONTAKT 3.5 installed you should use this version to work with your libraries.
Section 1: KONTAKT 3.5.0 or higher
1. In case the library does not automatically appear in the Libraries tab within the KONTAKT browser, click on Add Library and navigate to the appropriate INTAKT / KOMPAKT / KONTAKT PLAYER 1 Library folder; than click Choose.
2. If the Library has not yet been activated with SERVICE CENTER on this computer, an Activate button appears in the Library box. By clicking on it SERVICE CENTER will be started automatically.
3. Enter the serial number for the Library within SERVICE CENTER and click Activate.
4. Restart KONTAKT.
Now the Library patches can be used in KONTAKT.
Section 2: KONTAKT 2
Please make sure that your Library is installed and activated properly on your computer. If that is the case and you can load an instrument in the stand alone mode in the respective player (INTAKT/KOMPAKT/KONTAKT PLAYER 1), but in KONTAKT it still does not work, please do the following:
Make sure KONTAKT is not running.
Attached you'll find a file called "Content.plist" (below in the Attachment section).
Unzip this file and put the resulting file into the following folder:
Macintosh HD/Users/~your username~/Library/Preferences
If there is a file with the same name, you can replace it.
Now start KONTAKT and try loading the Library again.
Attention: The "Content.plist" file in this Article is not the correct one for EastWest Hardcore Bass. For EastWest Hardcore Bass please see the "Related Articles" section below to get to the correct Article and File.
For Hardcore Bass Pro XP, the file below is the correct file though.
If you have followed all this, you are using an Intel-Mac and still cannot load your library into KONTAKT:
You are probably running KONTAKT as a plug-in on an Intel-Mac while your sequencer is opened using Rosetta. To investigate please do the following:
quit the sequencer
locate the sequencer application file
click on it once to select it, then press command-I to get info
in the info window check that "Kind" is "Application (Universal)". If so, make sure "Open using Rosetta" is unchecked.
If you find for "Kind": "Application (PowerPC)" then your sequencer is not comptible to Intel-Macs, so it will be opened using Rosetta in any case (the sequencer will show poor performance therefore as well). In order to use the library with KONTAKT you need to update your sequencer to get a universal binary version.
Note that any third party library - including KONTAKT PLAYER 2 Libraries - must be activated with Service Center before loading them in KONTAKT 2.
Note that this article is split in two sections. Section 1 shows how to do this in the current version of KONTAKT (3.5 and higher), while Section 2 covers a workaround for KONTAKT 2 customers.
Please note that this process is easier in KONTAKT 3.5 due to some new features introduced in this version. If you have KONTAKT 3.5 installed you should use this version to work with your libraries.
Section 1: KONTAKT 3.5.0 or higher
1. In case the library does not automatically appear in the Libraries tab within the KONTAKT browser, click on Add Library and navigate to the appropriate INTAKT / KOMPAKT / KONTAKT PLAYER 1 Library folder; than click Choose.
2. If the Library has not yet been activated with SERVICE CENTER on this computer, an Activate button appears in the Library box. By clicking on it SERVICE CENTER will be started automatically.
3. Enter the serial number for the Library within SERVICE CENTER and click Activate.
4. Restart KONTAKT.
Now the Library patches can be used in KONTAKT.
Section 2: KONTAKT 2
Please make sure that your Library is installed and activated properly on your computer. If that is the case and you can load an instrument in the stand alone mode in the respective player (INTAKT/KOMPAKT/KONTAKT PLAYER 1), but in KONTAKT it still does not work, please do the following:
Make sure KONTAKT is not running.
Attached you'll find a file called "Content.plist" (below in the Attachment section).
Unzip this file and put the resulting file into the following folder:
Macintosh HD/Users/~your username~/Library/Preferences
If there is a file with the same name, you can replace it.
Now start KONTAKT and try loading the Library again.
Attention: The "Content.plist" file in this Article is not the correct one for EastWest Hardcore Bass. For EastWest Hardcore Bass please see the "Related Articles" section below to get to the correct Article and File.
For Hardcore Bass Pro XP, the file below is the correct file though.
If you have followed all this, you are using an Intel-Mac and still cannot load your library into KONTAKT:
You are probably running KONTAKT as a plug-in on an Intel-Mac while your sequencer is opened using Rosetta. To investigate please do the following:
quit the sequencer
locate the sequencer application file
click on it once to select it, then press command-I to get info
in the info window check that "Kind" is "Application (Universal)". If so, make sure "Open using Rosetta" is unchecked.
If you find for "Kind": "Application (PowerPC)" then your sequencer is not comptible to Intel-Macs, so it will be opened using Rosetta in any case (the sequencer will show poor performance therefore as well). In order to use the library with KONTAKT you need to update your sequencer to get a universal binary version.
Note that any third party library - including KONTAKT PLAYER 2 Libraries - must be activated with Service Center before loading them in KONTAKT 2.
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