Native Instruments - Knowledge Base
Knowledge Base
I cannot load my INTAKT / KOMPAKT / KONTAKT PLAYER 1-based third party library in KONTAKT (Mac)
If you receive an error message when trying to load patches from an INTAKT / KOMPAKT / KONTAKT PLAYER 1-based third-party library within KONTAKT, please follow the information below to resolve the issue.
Note that this article is divided in two sections. Section 1 explains how to load patches in KONTAKT (3.5 and higher) while Section 2 describes a workaround for KONTAKT 2 customers.
Section 1: KONTAKT 3.5.0 or higher
1. If the library does not automatically appear in the Libraries tab within the KONTAKT browser, click on Add Library and navigate to the respective INTAKT / KOMPAKT / KONTAKT PLAYER 1 Library folder; then click Choose.
2. If the Library has not yet been activated with SERVICE CENTER on this computer, an Activate button appears in the Library box. By clicking on it SERVICE CENTER will be started automatically.
3. Enter the serial number for the Library within SERVICE CENTER and click Activate.
4. Restart KONTAKT.
Now the Library patches can be used in KONTAKT.
Section 2: KONTAKT 2
Attention: KONTAKT 2 is not compatible with Snow Leopard (10.6) and Lion (10.7) operating systems. The instructions below apply only to Leopard 10.5 and previous OS versions.
Please make sure that your Library is installed and activated on your computer. If it is still not possible to load its patches in KONTAKT, please do the following:
Make sure KONTAKT is not running. At the bottom of this page you will see a file called "Content.plist". Download and unzip this attachment and put the resulting file in this folder:
Macintosh HD/Users/~your username~/Library/Preferences
If there is a file with the same name, you can replace it. Now start KONTAKT and attempt to load the Library again.
Attention: The "Content.plist" file in this Article is not the correct one for EastWest Hardcore Bass. For EastWest Hardcore Bass please see the "Related Articles" section below to get to the correct Article and File.
For Hardcore Bass Pro XP, the file below is the correct file though.
If you still cannot load your library and are using an Intel-Mac then you are likely running KONTAKT as a plug-in while your sequencer is opened using Rosetta. To investigate please do the following:
Quit the sequencer
Locate the sequencer application file
Select it, then press command-I to "Get Info"
In the info window check that "Kind" is set to "Application (Universal)". Make sure "Open using Rosetta" is unchecked.
If "Application (PowerPC)" is listed then your sequencer is not comptible with Intel-Macs. As a result it will be opened using Rosetta (the sequencer will show poor performance therefore as well). In order to use the library with KONTAKT you need to update your sequencer to a universal binary version.
Note that any third party library - including KONTAKT PLAYER 2 Libraries - must be activated in Service Center before loading them in KONTAKT 2.
Note that this article is divided in two sections. Section 1 explains how to load patches in KONTAKT (3.5 and higher) while Section 2 describes a workaround for KONTAKT 2 customers.
Section 1: KONTAKT 3.5.0 or higher
1. If the library does not automatically appear in the Libraries tab within the KONTAKT browser, click on Add Library and navigate to the respective INTAKT / KOMPAKT / KONTAKT PLAYER 1 Library folder; then click Choose.
2. If the Library has not yet been activated with SERVICE CENTER on this computer, an Activate button appears in the Library box. By clicking on it SERVICE CENTER will be started automatically.
3. Enter the serial number for the Library within SERVICE CENTER and click Activate.
4. Restart KONTAKT.
Now the Library patches can be used in KONTAKT.
Section 2: KONTAKT 2
Attention: KONTAKT 2 is not compatible with Snow Leopard (10.6) and Lion (10.7) operating systems. The instructions below apply only to Leopard 10.5 and previous OS versions.
Please make sure that your Library is installed and activated on your computer. If it is still not possible to load its patches in KONTAKT, please do the following:
Make sure KONTAKT is not running. At the bottom of this page you will see a file called "Content.plist". Download and unzip this attachment and put the resulting file in this folder:
Macintosh HD/Users/~your username~/Library/Preferences
If there is a file with the same name, you can replace it. Now start KONTAKT and attempt to load the Library again.
Attention: The "Content.plist" file in this Article is not the correct one for EastWest Hardcore Bass. For EastWest Hardcore Bass please see the "Related Articles" section below to get to the correct Article and File.
For Hardcore Bass Pro XP, the file below is the correct file though.
If you still cannot load your library and are using an Intel-Mac then you are likely running KONTAKT as a plug-in while your sequencer is opened using Rosetta. To investigate please do the following:
Quit the sequencer
Locate the sequencer application file
Select it, then press command-I to "Get Info"
In the info window check that "Kind" is set to "Application (Universal)". Make sure "Open using Rosetta" is unchecked.
If "Application (PowerPC)" is listed then your sequencer is not comptible with Intel-Macs. As a result it will be opened using Rosetta (the sequencer will show poor performance therefore as well). In order to use the library with KONTAKT you need to update your sequencer to a universal binary version.
Note that any third party library - including KONTAKT PLAYER 2 Libraries - must be activated in Service Center before loading them in KONTAKT 2.
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