Native Instruments - Knowledge Base
Knowledge Base
Installer error: 'Cannot find the file...' (PC)
Hinweis: Eine deutschsprachige Fassung dieses Artikels finden Sie als PDF unterhalb des englischen Textes.
When trying to run a downloaded installer, you may receive an error message similar to the one below:

This error may occur under the following circumstances:
- The .ISO file is in another folder as the .EXE file
Solution: Make sure the .ISO file and the .EXE file are located in the same folder
- The .EXE file is opened before the .ISO file is completely downloaded
Wait until the download of the .ISO file is finished
- The .ISO file is corrupt
Download the installation files again
Note: For large downloads we recommend using a download manager with a 'Resume' feature, i. e. iGetter: http://www.igetter.net/downloads.html
When trying to run a downloaded installer, you may receive an error message similar to the one below:

This error may occur under the following circumstances:
- The .ISO file is in another folder as the .EXE file
Solution: Make sure the .ISO file and the .EXE file are located in the same folder
- The .EXE file is opened before the .ISO file is completely downloaded
Wait until the download of the .ISO file is finished
- The .ISO file is corrupt
Download the installation files again
Note: For large downloads we recommend using a download manager with a 'Resume' feature, i. e. iGetter: http://www.igetter.net/downloads.html


