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For those who are interested. My drive was finally replaced. The entire process from start to finish took 58 days. That sucks, but at least...
You can check if a package will install or not (out of the ones that are failing for you), by revealing hidden folders on the drive, opening the...
When I was having a problem, I opened a ticket and got no response for 5-6 days, so I opened a second ticket. They responded to the second one
All your settings should remain intact when you upgrade. They have done, for me
The sad part is, in my case, this solution would work for my particular issue, but they haven't provided me with any links, and it's been 24 days now
I submitted my ticket on December 11. So far no solution. In fact, they didn't even read what I had to say in follow up emails I sent, regarding...
No, I installed all but 3 packages (the ones that aren't working, and are corrupted on the shipped hard drive itself) by selecting each component...
When you have this problem, and are installing individual components. When a particular component fails, if you have a windows machine lying...
You cannot pass on Komplete 7 if you have an upgrade/sidegrade version of 9, as far as I know, from the NI Q/A support area. Also, 9 is a smart...
No, I did the same thing. The bastards took 7 days from the date I submitted my ticket to tell me that I should run their tool. Once I sent them...
Hey stephane, you will probably end up with exactly the same issue with me, where some components are corrupted. Do let me know whatever the...
I believe your problem could be related to the hard drive enclosure. People with this particular problem have had success in 3 ways: 1. Clone the...
Hey Martin, Well, in my case I'm installing on a Mac, so there isn't really any registry crawling to do. The three libraries are: Balinese...
Thanks jx2, I'm also new to Massive, so these are really really useful.
You are luckier than myself. I have the K9U, and it kept failing on me. I ended up having to manually install all the components individually to...