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Hey, ich hatte (denke ich) dasselbe Problem und bei mir funktioniert es jetzt. Bei mir hatte der die upgedateten Plug-Ins in der DAW nicht erkannt...
You have to open Massive. Then you have to click on "File" in the upper area of the Plugin window. Then go on "Help". Then click on "open...
I solved the "issue". Follow the instructions of the PDF file about Massive. the banks are loaded, but it is a bit difficult to find them. :/
That is sad that they don't fix the issue after 1 year -.-
I miss Pro 53 :/
I have the same problem... Did you fix the issue or do you have some new informations about the problem?