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3 days passed and still in 'Order Created' status and still no confirmation

Dieses Thema im Forum "General Chat" wurde erstellt von amihz_mf, 9. November 2021.

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  1. amihz_mf

    amihz_mf New Member

    Beiträge:
    1
    I purchase Stradivari Violin 3 days ago (with another email), but the order status is still 'Order Created' and never changed. And I haven't received any email about order confirmation or serial number yet. Support ticket had been sent, still no response. I don't know what's going on now.
    Can anyone help?
     
    amihz_mf, 9. November 2021
    #1
  2. Matt @ NI

    Matt @ NI NI Team NI Team

    Beiträge:
    2.445
    This community is not equipped to tackle issue related to an order. Only our support has access to the information you are after.
    Please feel free to send me your ticket number via DM and I will inform our team.
    This thread is now closed.
     
    Matt @ NI, 9. November 2021
    #2
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