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5.0.2 crashing on open....ugh

Discussion in 'KONTAKT' started by Brian Ralston, Jan 18, 2012.

  1. Brian Ralston

    Brian Ralston NI Product Owner

    Messages:
    2
    So I updated to 5.0.2 from 5.0.1 today. BAD idea. Kontakt will now not open on my system at all in either 64-bit more...or if I force it to open in 32-bit mode. Both crash. The thread that crashes is thread 0 and references "dispatch".

    I decided to go the nuclear option and uninstalled Kontakt 5 completely...and re-installed fresh from the Komplete 8 discs...and then Kontakt 5.0.0 opened just fine.

    So I knew this was good again. And then in the hopes that 5.0.2 just got corrupted on the install I updated once again...hoping that it was a fluke. NOPE. 5.0.2 crashes on open once again. Both 32-bit and 64-bit.

    This is on a Macmini_5,2 running 10.6.8 with all latest OS updates.

    At a loss as to why this would happen. This is a fairly new system only setup to be a virtual instrument slave machine running Kontakt and other Komplete instruments only. Two internal SSD drives, one for the OS, one for Samples...both blazing fast.

    Thoughts anyone?
    ---
    update to add more info...reinstalling again and reverting back to 5.0.1 opens and functions just fine.

    Something just not right with 5.0.2 here.
     
  2. Christian @ NI

    Christian @ NI NI Team NI Team

    Messages:
    44
    Hello,

    I am sorry that you are having this. Could you send me the crash report via private message so we can have a look at it?

    thanks.
     
  3. Brian Ralston

    Brian Ralston NI Product Owner

    Messages:
    2
    Christian,

    You have a PM.

    Thanks.
     
  4. fazz_junk

    fazz_junk New Member

    Messages:
    7
    5.0.2 --> 5.0.0

    Hi,

    I'm having the same issue, but when I reinstalled 5.0.0 from the Komplete 8 discs the same problem was now occuring with 5.0.0. There's work I need to finish pretty soon, any ideas how I can get 5.0.0 running okay? Something I need to delete that related to 5.0.2?

    < EDIT > Just noticed that in the AU manager it is still showing as 5.0.2 even though I deleted that version and installed 5.0.0 < / EDIT >

    Thanks
    Dominic
     
  5. mamccubbin

    mamccubbin Forum Member

    Messages:
    22
    I have yet to get the version of Kontakt 5 that came with Komplete Elements to open. Not 5.0, not 5.0.2. I've tried installing, uninstalling. I contacted NI last week and still haven't heard back.
     
  6. tim

    tim NI Product Owner

    Messages:
    3
    Hi Brian, - I have the same crash here with the 5.0.2 update. Has the downgrade to 5.0.1 continued to work?
    Thanks...

    Tim
     
  7. tim

    tim NI Product Owner

    Messages:
    3
    I was able to get Kontakt 5.0.2 up and running by properly cleaning and activating some old items that were still in the ServiceCenter activation page. Once that was sorted out, Kontakt runs perfectly.

    A great many thanks to Christian and Stephan @ NI for help-!
     
  8. gkarlick

    gkarlick New Member

    Messages:
    8
    same thing happened to me... somethings up with 5.0.2
     
  9. mamccubbin

    mamccubbin Forum Member

    Messages:
    22
    Care to clue us in on what worked for you?
     
  10. dwilde

    dwilde New Member

    Messages:
    1
    same problem here!
    5.0.2 update crashes pro tools 8.1.1
    OSX 10.6.7
    runs fine in standalone

    reinstalled 5.0.0 and works fine
     
  11. Simon L.

    Simon L. New Member

    Messages:
    2
    +1
    Kontakt 5.0.2 (player) crashes in standalone and crashes Cubase 5 on my macbook macOS 10.6.8.
    Really annoying!
     
  12. Simon L.

    Simon L. New Member

    Messages:
    2
    can you tell us what you did to get it working?
     
  13. truelight

    truelight Forum Member

    Messages:
    46
    I have Komplete 8 and Kontakt 5.0.2 installed. Can anyone tell me the steps I have to take in order to downgrade to Kontakt 5.0 or 5.0.1? Do I have to manually delete ALL Komplete files and reinstall from the discs first? I only found a download for Kontakt 5.0.1, not 5.0. Thanks for the help.
     
  14. o0Ampy0o

    o0Ampy0o Forum Member

    Messages:
    598
    I have Komplete 8 and successfully upgraded to 5.0.2 without a glitch OS X 10.6.8 MacMini 4,1 though.