About Komplete Upgrade

Discussion in 'General Chat' started by : ), Jun 27, 2021.

  1. : )

    : ) New Member

    Messages:
    5
    So I bought Komplete 13 from official site during summer sale recently.
    Now i'm considering upgrading.
    I would like to buy from a local store to also get the harddrive.
    This might be a stupid question, but better safe than sorry.
    It says it's an upgrade for komplete 8-12.
    I would assume it still works for komplete 13 users, but would like to make sure
     
  2. ShelLuser

    ShelLuser NI Product Owner

    Messages:
    1,312
    Welcome to the forums!

    Unfortunately I can't really comment on this without seeing the product and such. My advice would be to very carefully check what kind of upgrade it is. For all I know it could be an old batch that's getting sold which only applies to Komplete 12 (keep in mind: I honestly don't know).

    But if this is about the harddrive then... you can get that one from NI too, just check this link. Better yet: in case you weren't aware there's a summer sale right now so that can save you 50% on upgrades!

    Maybe food for thought?
     
  3. : )

    : ) New Member

    Messages:
    5
    Hi thanks, yes I bought Komplete 13 this month 50% off :)
    Select with 50% off coupon and then upgraded

    So it's possible that it will not work for me when I have komplete 13? Would be nice if someone else could confirm :)

    Thanks for the suggestion, but i'm guessing I will have to pay shipping as well, and there's some new laws regarding taxes from importing stuff in my country, i'm not quite sure how expensive it will end up being.
     
  4. ShelLuser

    ShelLuser NI Product Owner

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    1,312
    Agreed. Lemme poke Matt @ NI (he works for NI) and hopefully he'll be able to shed some light on this.
     
  5. Matt @ NI

    Matt @ NI NI Team NI Team

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    2,166
    Are you talking about the Komplete 13 Ultimate upgrade?
    It's a bit hard to say with more details, do you perhaps have a link of the reseller's website so I can check?
     
  6. : )

    : ) New Member

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    5
  7. Matt @ NI

    Matt @ NI NI Team NI Team

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    2,166
    It's hard to tell since there's conflicting information on this page. I would probably suggest to reach out the retailer to get the confirmation.
    With that said, our Komplete 13 Ultimate upgrade is from Komplete 8 - 13.
     
    • Informative Informative x 1
  8. : )

    : ) New Member

    Messages:
    5
    I contacted them, and they said it would work.
    Thanks
     
    • Like Like x 1
  9. Matt @ NI

    Matt @ NI NI Team NI Team

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    2,166
    Then you're good to go - thank you for letting us know
     
  10. Yeti_321

    Yeti_321 New Member

    Messages:
    4
    How did it go with this? I'm in a similar scenario, and looking at buying an upgrade that's at a pretty good price at a local store.