Bug Absynth 5.3.4 does not start in Windows 10 (ABS5-948)

TBH no idea. I have a bunch of them and nary an issue here.

 

You can download the all in one.
https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

You can download the all in one.
After unpacking, you can install all with the install.bat,
or a few manually, by making your own choice.
Go for the 2015-2019 version.

René

 

Thanks but all packages from 2005 to 2019 are allready installed on my computer.
Perhaps the Win10 Update 20H2 could be the cause of the problem.

 

That might also be. I'm on 2004 now and it works. But hm, my Surface Pro 4 has 20H2, lemme try updating Absynth there and opening it.

 

Today I spent all day installing the latest update of windows 20H2.
I did not get past the 1709 version, everything after that would not be installed.
Eventually I used an update manager from MS to get the 20H2 version on my system.
That eventually succeeded.
And then installing ABSYNTH 5.
After installing Absynth 5, clicked the icon on the desktop, and then got a message that Absynth could not find the database / samples / presets.
(which are put on the C drive. while I specify in NA that everything should go to the D drive)
After clicking O.K nothing more happens!
Absynth 5 cannot be opened in Maschine either.
Hope the DEV team can do something with this information.
(also installed the 2015-2019 VC ++ but that doesn't help)

René

 

OK so I just tried updating Absynth 5 and FM8 to latest version on my Surface which has W10 20H2 on it. Both are opening and working just fine...

 

It definitely seems odd that this would be caused by a Windows update. It's not impossible of course, but something tells me we'd have seen more complaints about this already. I also can't reproduce anything out of the ordinary, the only thing which I noticed is that it takes relatively long for Absynth to start (stand alone) but that could also be merely an impression of mine.

I'm using Windows 10 Pro 20H2, also no issues.

 

It's a strange problem, that's for sure. Absynth reinstalled and restarted.
Only the blue rotating circle on the screen, that moment the database is being built.
When that is then done you would expect Absynth to open, but that does not happen.
When I try to open Absynth in Maschine I also get an error message.
The error, NI product could not be loaded.
Have already raised it in the beta forum, and it is being investigated.
Wait a moment to see what that will bring,
otherwise the WHOLE system will go down and everything will be reinstalled by me.

René

 

The slow start with a black screen is the same with win 7 pro version 5.3.3. 5.3.4 is only for win 10, I left it out.

 

It's getting more and more interesting.
I just started NA, and it shows that Absynth, Battery4, Kontakt and Reaktor need to be repaired.
I order in this order NA to reinstall this software.
But now the strange thing is, when Kontakt is reinstalled I get the green message that Reaktor 6 has been installed successfully.
While Reaktor 6 is still in the wait mode.
Then Reaktor 6 is installed and I get the message again that Reaktor 6 has been successfully installed.
Could the problem be in NA?

René

 

René, thanks for your info. So i don't start NA and wait for more info from NI.

 

>> Breaking NEWS <<

In the meantime I have continued my research into the not wanting to work of Absynth 5 in Win10P 20H2.
Absynth's not wanting to work probably has to do with RIGHTS.
After I created an extra account, things started to work.
Of course it remains strange that Absynth does not work in an ADMIN account.
Hope that people with the same problem can do something with it.
It is now 01.30 am here, and time to go to my bed.

René

 

René, is that a windows thing or NA?

 

I don't think either.
But honesty compels me to say that I don't know much about that.
I can still remember getting PHASIS as a gift from NI who had a similar rights issue.
Continued today and FM8 also shows the same behavior.
Does not work in the Admin account, but it works in the other account I have created.
I think I'll set up the system again in the coming days with the knowledge I now have.

René

 

after a reinstall, unfortunately I can't start Absynth and Fm8 either
I also use win 10
Gyula

 

How many users do you have in win10?

René

 

These programs also run on another Win10. Previously, it worked well on both machines.
Gyula

 

Hey all,
Sorry to jump in this thread so late. This is a bug with the latest Absynth 5 update. It crashes due to a ucrtbase.dll faulting module. It seems to affect only certain graphic cards and systems, we're investigating this issue. Will update the post when we get news.

 

I have also already done tests with the ucrtbase.dll file and that did not solve the problem for me.
The only thing that helps me is using two users in a window installation.
And everything with NA to be installed in the NOT ADMIN account.
If I install everything in the ADMIN account via NA,
then everything works fine except FM8 and Absynth 5xx.
That means that the ucrtbase.dll could not be the cause, because it was the same in both user accounts.

René

 

If NI's debugging points to ucrtbase.dll then it must play some role. But again it might be different from machine to machine so...