Activation and freezing problems

I have Guitar Rig 2 software Edition version 2.2.2.

Service Center tells me it's activated, but whenever I launch Guitar Rig, I keep coming up with same prompt telling me to activate it or use the demo version. I tried launching the demo version to see if there was some roundabout way to activate it through there, but it just freezes up. It won't let me select any amps, effects...nothing! Help!

I have a Mac G5 1.8Ghz, 2 GB RAM, OS 10.3.9

 

i had a similar issue with that "still in demo mode after activated" this is what i got from tech support for my Powerbook G4 10.3.9. maybe something in here may help:


Hello,

Please try the following to resolve your Guitar Rig 2 activation issue. Please
note that you must be logged in as an administrator on your Mac to install and
activate the software properly.

1.
- Delete the Guitar Rig 2 folder from Macintosh HD/Applications (unless
otherwise specified at installation time)
- Delete GuitarRig2.plist (if present) and
com.native-instruments.GuitarRig2.plist from Macintosh HD/Library/Preferences
- Delete Guitar Rig 2.plist (if present) and
com.native-instruments.GuitarRig2.plist from Macintosh
HD/Users/~/Library/Preferences
- Delete GuitarRig 2.vst from Macintosh HD/Library/Audio/Plug-ins/VST
- Delete GuitarRig 2.component from Macintosh HD/Library/Audio/Plug-ins/Components
- Delete GuitarRig 2, Guitar Rig 2.dpm, and GuitarRig 2.mopi from Macintosh
HD/Library/Application Support/Digidesign/Plug-ins

2.
- Delete both the folder called "NI Service Center" and the folder called
"Service Center" from Macintosh HD/Applications (one or both may be present,
both must be deleted)
- Delete ServiceCenter.plist (if present) and
com.native-instruments.ServiceCenter.plist from Macintosh HD/Library/Preferences
- Delete com.native-instruments.Service Center.plist (if present) from
Macintosh HD/Users/~/Library/Preferences
- Empty Trash

3.
- Install Guitar Rig 2 from your installation disc (if prompted to install NI
Service Center, decline it)
- Download and install the latest Guitar Rig 2 update from
http://www.native-instruments.com/updates.info (again, if prompted to install
NI Service Center, decline it)

4.
- Download and install the latest version of NI Service Center from
http://www.native-instruments.com/index.php?id=freeupdates_us
- Repair Disk Permissions with Disk Utility located in Macintosh
HD/Applications/Utilities
- Launch NI Service Center, update if necessary, and follow the steps to
activate Guitar Rig 2


If you still have trouble, please send us your ARF:
- Start NI Service Center, log in, and click "Main Menu"
- Click "Product Overview" and click "Support File" to export the ARF
- Zip and send us the file “ActivationRequestFile.html”