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activation woes

Discussion in 'Product Installation and Activation (Archive)' started by kingeric77, Jun 28, 2007.

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  1. kingeric77

    kingeric77 New Member

    Messages:
    8
    Hi All,

    when I click on the FM8 icon, I get a message saying the product is not activated, even though I have registered it. It asks me if I want to launch the service centre. If I click yes, Service Centre launches, then goes off, presumambly once it recognizes the product as registered; but then nothing happens. Any ideas how to fix this? Thanks.
     
    kingeric77, Jun 28, 2007
    #1
  2. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hi kingeric77,

    what does "the Service Center goes off" mean? Is it crashing or disappearing? This should not happen. In this case make sure that you have the latest version installed. In cvase you are offline you can download it from here:

    http://www.native-instruments.de/index.php?id=freeupdates_us

    If this does not solve the problem, please contact our Registration support, please.
     
    Marius @ NI, Jun 28, 2007
    #2
  3. kingeric77

    kingeric77 New Member

    Messages:
    8
    thanks, Service Centre launches and then disappears...do you mean i need to download the latest version of Service Centre or FM8?
     
    kingeric77, Jun 28, 2007
    #3
  4. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hi kingeric77,

    i meant the latest version of Service Center. If you are online you should have the latest version.
     
    Marius @ NI, Jun 29, 2007
    #4
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