Akoustik piano notes occasionally cut off

I've had akoustik piano for about a month now I can't stop the notes maybe ever 10 mins just suddenly cutting off when they're still held down...Any suggestions to why this might be?

This is on a laptop with no other audio issues, 2ghz dual core, 5400rpm hard disk with plenty of free space, 2gig of RAM. I have the latest drivers installed for everything + have done all the music tweaks as recommended on NI website + others besides.

No other virtual instruments inc elekrik piano do this, and there's no problems with DPC checker, it's the same for whether I use my USB keyboard or the midi port on my audio kontrol 1 and a midi keyboard, it's the same regardless of how many notes polyphony I set or if I use eco mode or not. It's also the same whether I run in standalone or in Cubase.

I don't really mind if there's just a workaround solution, but it's pretty annoying as I want to use it live and but for this I'd be loving it cos it sounds great. Any ideas how to crack this one?

 

I have the same problem, too. I would like to see what the problem could be, and how it could be fixed. I would blame my external hd (my book studio II 2tb 7200 rpm). But you say the problem shows up even with the internal hd?