All Kinds of Issues Maschine Mikro MKII

I just got a used Mikro MKII.
The Service Center Self Update keeps freezing about halfway through.
In Service Center, it claims my serial number is incorrect.
In Registration, it claims my Transfer Ticket is not Valid.
And I've found literally zilch in terms of customer support.

 

Use Native Acces. Service Center does not work anymore.

 

Ok I tried that. It says it's already registered and when I go to Registration support I get an Error 404. When I try to register on the site, a page pops up saying it's registered but then a red bar pops up at the top saying "An error occurred while trying to call Tx_NiProduct_Controller_RegistrationController->registerPostAction()"

And then there's the License Transfer not working.

I can't find any numbers in the US for customer support

 

So if you brought a second hand unit you should of got a transfer id , this is added on the website,I’ll post a link
Then that should give you some serials They should be added to your serials on the website (they should be at the top in the unregistered section)
You then put these codes in native access

 

Transfer id
https://www.native-instruments.com/en/my-account/license-transfer/complete-transfer/

Serials
https://www.native-instruments.com/en/my-account/my-products-serials-downloads/

 

Yes, tho you are buying hardware it comes bundled with software and like if you were going to purchase something like Photoshop from another user, you would expect to have a serial provided with the software. Without that you cannot register anything and cannot use the software (or the linked hardware either).