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Solved All Native Access Plugin Images are Missing

Discussion in 'NATIVE ACCESS' started by Oscar Chapman, 28/8/20.

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  1. G-Rich

    G-Rich NI Product Owner

    Messages:
    1
    Add me to the list of no pics.
    upload_2020-8-30_1-10-40.png
     
    G-Rich, 30/8/20
    #21
  2. Flumpf

    Flumpf New Member

    Messages:
    8
    No pics here suddenly too, which is why I joined the forum - and then found the issue was the top post!

    I do feel better knowing that I'm not alone. :)
     
    Flumpf, 30/8/20
    #22
  3. Mel3Brown

    Mel3Brown New Member

    Messages:
    7
    Can you please share how did you achieved this.
     
    Mel3Brown, 30/8/20
    #23
  4. Michael Abbott

    Michael Abbott New Member

    Messages:
    2
    I wish I was so lucky. Did you do anything to make the icons reappear? They're still blank for me.
     
    Michael Abbott, 30/8/20
    #24
  5. Lawrence23

    Lawrence23 NI Product Owner

    Messages:
    30
    This happened to me this week, as well. I checked the Native Resources folder where all the images are kept and they are all there, so it must be a Native Access issue where it is not accessing those images from the folder.
     
    Lawrence23, 31/8/20
    #25
  6. Alexandre Baroni

    Alexandre Baroni NI Product Owner

    Messages:
    28
    The same here. It happened last week. NI bug for the last NA update.

    upload_2020-8-30_18-48-58.png
     
    Alexandre Baroni, 31/8/20
    #26
  7. Lab Rat

    Lab Rat NI Product Owner

    Messages:
    360
    It's a picture of Pac-Man eating the icons. My icons are still missing.
     
    Lab Rat, 31/8/20
    #27
    • Funny Funny x 1
  8. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1.339
    Jeremy @ NI, 31/8/20
    #28
  9. Oscar Chapman

    Oscar Chapman New Member

    Messages:
    3
    Still not working for me...
     
    Oscar Chapman, 31/8/20
    #29
  10. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1.339
    Jeremy @ NI, 31/8/20
    #30
  11. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1.339
    Hey everyone,
    The issue has been resolved by the Native API team. Open your Native Access and check for yourselves. Let us know if the problem still occurs for some of you. Thank you all for flagging this !
     
    Jeremy @ NI, 31/8/20
    #31
  12. Custom Blue

    Custom Blue NI Product Owner

    Messages:
    99
    All fixed for me. Many thanks.
     
    Custom Blue, 31/8/20
    #32
  13. Paule

    Paule NI Product Owner

    Messages:
    7.555
    Yeah! The thumbs are back.
     
    Paule, 31/8/20
    #33
  14. vordex

    vordex New Member

    Messages:
    18
    Confirming fixed for me, thanks!
     
    vordex, 31/8/20
    #34
  15. Mel3Brown

    Mel3Brown New Member

    Messages:
    7
    All back to normal. Thanks!
     
    Mel3Brown, 31/8/20
    #35
  16. Lab Rat

    Lab Rat NI Product Owner

    Messages:
    360
    Good to go.
     
    Lab Rat, 1/9/20
    #36
    • Like Like x 1
  17. K-SAM Marcus D

    K-SAM Marcus D New Member

    Messages:
    5
    What Happened? It is kind of spooky how we all experienced the same problem at the same time. What was the common thread?
    Windows? Was there anyone out there that experienced this problem who was NOT connected to the Internet?
     
    K-SAM Marcus D, 3/9/20
    #37
  18. Blindeddie

    Blindeddie Well-Known Member

    Messages:
    3.665
    software glitch!
     
    Blindeddie, 3/9/20
    #38
  19. Shockwave199

    Shockwave199 New Member

    Messages:
    2
    Everything is good except a couple of cinesample libraries I have- string runs and hollywood winds.So cinesamples may still be effected.

    I just updated to the latest kontakt version so this is what I currently see- all other libraries that I have show library pics again.
     
    Shockwave199, 3/9/20
    #39
    • Like Like x 1
  20. Lab Rat

    Lab Rat NI Product Owner

    Messages:
    360
     
    Lab Rat, 4/9/20
    #40
    • Like Like x 1
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