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Anyone working in LA office today?

Discussion in 'Product Installation and Activation (Archive)' started by nivek_yoccm, Jan 30, 2008.

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  1. nivek_yoccm

    nivek_yoccm New Member

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    Just for the record, the tech support phone has been busy all day, I've now been on hold for 20 minutes, and my expected hold time is increasing. . . Oh yeah, this is actually the sales line since I could only get a busy signal on the tech support line. . . That's really bad.

    BTW, the reason I'm calling is I can't register the product I paid for. My Komplete 4 serial number won't work for Kontakt 2, one of its components. So, this is a Service Center issue--big surprise. Eliminating Service Center entirely would do wonders for NI's customer service reputation.
     
    nivek_yoccm, Jan 30, 2008
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  2. nivek_yoccm

    nivek_yoccm New Member

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    just want to say that I did get in touch w customer support about 15 minutes after posting the above and that the people have always been cool and helpful
     
    nivek_yoccm, Jan 31, 2008
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