audio glitch in first second of recording AP

I'm having some trouble with Akoustik Piano. When I use the standalone and DXi versions of AP, when I record a track, in playback it consistently is playing initially, then immediately and rapidly fading to silence then back to normal...

I'm going to check this out a bit more to see all the conditions under what it's happening... but wanted to know is anybody else having this, and did you fix it?

I'm using an RME hammerfall, and have an athlon64 3700+ 2gb ram system...

I don't think it's happening with the VST version...

 

yea, it happens with every recording done with AP, and with Kontakt2 using the standalone AP recorder, and AP and Kontakt 2 dxi versions

I'm using Sonar 5 producer right now for the test I did, and the standalone recorder in AP.

It doesn't happen in the VST version...

Also, when I take the recording and move it to the right a couple of bars, the glitch is gone. So it's being recorded properly, it seems to just be a problem with something initializing in AP/Kontakt 2

 

Hi Jason,

I never heard of this before.

could you please open a support request for this issue? I want to make sure that they get all the details and can repro the problem here.


best,
Markus

 

This problem is still happening.

I tried to do a support request twice, but couldn't get any real help.

When Using kontakt and Akoustik Piano, when I record something, and play back in cakewalk 5 and 6, it will play for a fraction of a second, then cut out, then kick back in half a second later.

if i move the midi file a bar to the right, so that there is an empty bar at the beginning, the file plays fine...

while I don't know if it happens with any other dxi instruments, I know that it doesn't happen with ALL others, i've tested others and they don't cause this problem.

absynth 4 doesn't seem to cause this problem.

But Kontakt 2, and Akoustik piano does.

This needs to get fixed.

 

This is a serious issue. I need some help with this.

 

I hear ya Jason.
Mac 867hz
standard internal HD

I notice that on a lot of my NI instruments. In my case I figured that it's from a sloooowww... processor. I had to start my sequences in DP 2 or even 3 bars before the music starts playing in order to avoid silence, or the glitch. Usually if I have the sequence play at the first bar, it takes two or three bars before the music starts playin'.

Best,

Pete

 

Hi Jason,

does it still happen when you switch off the CPU overload protection in Kontakt 2? Options - Audio Engine tab.

please also attach your AP stand-alone song and Sonar song that show the problem!


best,
Markus

 

ok thanks markus! I will check on that and get back to you ASAP.

 

Yes, it still does it no matter what is set with CPU overload. I will try to post an example tomorrow

 

Hi Jason,

could you please try if the Kontakt 2.2 update we just released changes this scenario?


best,
Markus

 

sorry, but I have already installed it and it doesn't change anything.

 

Hi Jason,

then let's try to reproduce your problem here!

please attach the AP/Sonar songs as a zip file in your next post.


best,
Markus

 

Here is a sample showing my problem.

I'm using Cakewalk Producer 6 in this example, and the latest version of the Dxi Akoustik Piano Plugin.

If you take the piano clip, and move it ahead one bar so it begins on bar 2, you will notice that the first chord doesn't cut out like it does when the clip begins in bar one. (assuming that you can reproduce my problem.)

This is the nature of my problem. Hopefully we can get it fixed.

 

Hi Jason,

thanks for the file!

I can repro your problem in Sonar 5. I believe it is a missing hold pedal event at the beginning. at least we have this a lot when people press the hold pedal to early in the stand-alone version.

but then the event is there when you move everything like you did by one bar or so. and it does work with VST in Sonar! weird!

I only remember that Sonar had problems with an earlier DXi version because it was receiving MIDI signals from the keybaord and the plug-in which created cut off notes.

however, that would screw up the recording which is fine in your case.

let me see if I can get a developer to look into this.


best,
Markus

 

the thing is I didn't play a stacatto and hold the note just via pedal.

the note itself is getting cut out.

It only happens at the VERY beginning like that... adding even a bar silence avoids the problem.

I think it has something to do with the plugin initializing and not being ready for playback properly. But I don't know a lot of how those plugins work so you will know better about that.

 

Hi Jason,

I had this debugged now. problem is that the issue is not in the Kontakt engine but in the scripts that AP uses.

since the script are very complex, I would prefer not to touch them at this point. please use the workaround for now or use the VST version in Sonar.


best,
Markus

 

Hi there, I have the same staccato problem with akoustik piano. Is there a solution by now? I had the same problem with Kontakt but the last updater fixed it. Now I installed the latest Akoustik Piano Updater which didn't fix the problem. And I don't know how to use your workaround for Logic only offers me one version of Akoustik Piano which is probably not the VST-version.

 

Hi Don,

you might have a different problem if yours was fixed in the last Kontakt update.

please wait for the AP UB update coming very soon now and let us know!


best,
Markus

 

OK. The funny thing is: this happens only in Logic Pro not in Ableton Live. This was also the case with the problem in KONTAKT.

 

I wonder if I'm the only one who uses a G5 with Logic and AKOUSTIK PIANO noticing this thing...