B4II - 2.0.3 can not be activated

Hello,
I have updated the B4II of Komplete 4 to the version 2.0.3 and it requires to be activated but I can not. I launch the service center, shows that K4 is activated, but when I open the K4 to all the instruments I see B4II as not activated, so I mark it and to be activated and even that says that it has been in the next launch of B4II stills indicates that needs to be activated. I have repeated all the steps manu times but it is imposible. Any help?
Regards
Miguel

 

i'm running into the same problem with 2.0.3.Its like some endless hamster wheel from hell.I keep activating it or so i think.When i open b4 11 up it tells me it isnt activated. I go back into service center which tells me its not activated.I check the box.hit next.i get a message telling me its activated.AGAIN AND AGAIN AND AGAIN. i just want to make music.not fight with my damn software and activations.And from reading boards this isnt the first time this behavior has happened with NI software and service center during upgrading.HELP!.

 

Same problem here,G5 Dual 1.8Ghz,OS 10.4.8. with Komplete 4 activated.When I choose to activate B4 II in the Service Center, I get the message "An error occurred during activation".I have tried probably 30 times and get the same error message every time.I just want to play with my organ!! ....sorry...couldn't help myself.....I'll call NI in the morning....

 

Similar problem here, and a "solution".

I had the update running for a couple of days, using it as VSTi only. Then something broke, possibly related to a screwed activation of "Massive as supplement". From then on, Service Center considered B4 II activated, but B4 II itself did not.

In my case, installing the 2.0.3 update a second time on top of the original installation (not uninstalling anything) set Service Center back on track, re-activation was now possible and went fine.

So far. 24 hours yet, that is.

 

I called support in the USA and they got me sorted.....a glitch in their system but all's good now.....he reset my K4 authorization.A 10 minute hold on the phone which I think is pretty good for a Monday! Thanks NI....

 

Ive go the same issue and have sent numerous e-mails to NI ( im beginning to think that NI stands for 'youre Not Important' ..do i now need to spend a small fortune in phone calls from New Zealand to get something sorted that should be able to be done with an e-mail?

 

same here, cannot get this thing activated.stuck in this annoying cycle. activation successful then getting the activation prompt upon opening

 

I have the same problem...

 

I have the same problem too - it seems everything is going well but the "not activated" remains after I import the activation file. (I need to use the offline activation method).

Can anyone help?

Thanks

Steven

 

Just in case it helps anyone else, I managed to activate my B4 II.

I think I did two things wrong:
1. using the serial number of my B4 II, not the MacTel upgrade. Doh!
2. activating B4 by running the service centre directly, rather than starting B4 then choosing "activate". I would have expected either to work but it was only going via B4 that worked for me.

To rescue this situation I uninstalled B4 and the service centre, removing all traces of both (.plist files in the preferences folders mainly) until service centre had no record of B4. I then activated B4 using the "activate" option when starting B4.

I did call NI support in Berlin and spoke to a really nice guy who asked me to e-mail my activation .html file to him. It's now two days since he said he'd email me back "in about half an hour." Mmm.

Anyway I hope this helps others - looks like we need to help each other rather than rely on NI.

Steven