Backlights not working on X1

Hi guys,


i was wondering if anyone can help me with getting my backing lights working again, i was using it fine one day then the next i didnt have my back lights? i have played with the LED settings and i still carnt get them to work,

any information will be great thanks

 

After instalation the update of Traktor scratch and drivers my backlights not working too

 

yip, exact same problem although i now have issues with the wifi being on aswell with audio drop outs. i also had to re-install my drivers for the x1 a few times before it would even work!

 

same here. please fix this NI!

 

anyone?

 

I've had a similiar thing happen - I just unplugged the X1, replugged it, and closed/re-opened Traktor, which fixed the problem

 

^^

i wish it were that simple.

 

Upgrade your software. 1.2.4 is not the latest version. This may be why you are having problems. Also, go into Preferences, go down to Traktor Kontrol X1, then make sure that the "Off-State Brightness" is not set at zero. I have mine set at 10%...

 

Im having same problem. Got version 1.2.6. Backlight settings are fine. This only happened after i updated the service centre.

Any ideas on a fix?

 

Installed the 1.2.7 update and re-installed all drivers. Backlights are now all working again. Hope this works for you.

 

i have the 1.2.7 update. this is what caused the problem.

 

Have you tried re-installing the drivers? This is what worked for me.

 

basically, just downloading the driver again and installing them over the ones that are already in place?

yes, i've done that twice.

 

1.2.7 installed and was crap on my pc...so i reinstalled 1.2.6 and all in fine but now i have backlight probs on my x1... i need a fix

anyone able to help.. maybe give me a lin to the correct driver for the x1?

 

When I first had the problem I contacted support. I have still not heard back but. If they get back to me with a fix, I will post it here. I know how annoying this problem is!

 

you need to use the right combination of Program versions.

BOTH, Traktor (you need 1.2.7) and Controller Editor (1.3.2) NEED to be updated to
the latest versions.

Best regards
Stefan, Native Instruments Support Team

 

i have both the upgraded versions of both, Traktor (you need 1.2.7) and Controller Editor (1.3.2) and still nothing.....

 

yes please do!

 

still no response from NI
I've decided to go back to 1.2.6, and everything works fine now.
I'll better wait for proper update or any reaction from NI.

 

hmmm, go back to 1.2.6 eh? i'm going to give that a try. basically just go to the download center and install 1.2.6? i don't need to do anything else to downgrade do i? on a mac, do i need to uninstall 1.2.7 1st or can i just install 1.2.6 over it?