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Battery 3 Vista 64 problems

Discussion in 'Product Installation and Activation (Archive)' started by mschlack, Dec 30, 2007.

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  1. mschlack

    mschlack NI Product Owner

    Messages:
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    Due to Sonar not being supported on XP 64 anymore, I upgraded my machine to Vista 64. This neccesitated a clean install of Vista, since it needed more space in my boot drive than I had. I did, however, keep my app and data volumes and did reinstalls of all my old apps over them. Worked fine, including Kontakt 3. However, it has not worked for Battery. Install routine hangs near the end of installing the app, leaving a message like "Configuring system" forever. Uninstall and repair don't work either. Launching the app does nothing: battery3.exe launches in the background (it shows up in Task Manager as a running process, eating about 40% of my Athlon X2 5600 CPU), but not visible app.

    Advice?
     
  2. mschlack

    mschlack NI Product Owner

    Messages:
    3
    Problem solved itself.

    Don't ask me how. After repeated attempts as detailed in original message, I inadvertently doubleclicked on Battery and it launched! I launched the Service Center and registered Battery 3. It then asked me for the serial numbers of Battery 2 and Kontakt 2 (after I had successfully registerd Kontakt 3 hours ago). I input them and it told me they were wrong. I clicked next anyway, as I was looking directly at the cards from NI with the serial numbers on them, and it told me the activation was a success! And it was, apparently -- Battery seems to be working fine. Hmm, I didn't go back and check if Kontakt 3 was still working...

    I can see that there are many compliants here about the activation process. This is too hard and too unreliable. Imagine if you had to use three keys to unlock your front door and none of them worked everytime.
     
  3. PM33AUD

    PM33AUD New Member

    Messages:
    16
    I have the same problem - hangs at final few % of the install - hmmm, I'll see if I can add more root to the result.

    At least there's some hope!

    BTW, how to you like Vista 64?

    I was very skeptical about testing out Vista (and 64b too!) but I have not had any major issues at all with Sonar 7. It boots faster than my tweaked XP pro and I don't see it being the 'hog' that everyone has warned me about... the DAW results will be the real test, however! Just need to get this plugin goin!

    Phil
     
  4. Marius @ NI

    Marius @ NI NI Team NI Team

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    1,052
    Hi,

    please note that we do not support Vista 64 bit yet and do not test this platform at the moment. As far as I know Kontakt 3 is not running reliable on this platform, but this should become fixed with the next updates.
     
  5. PM33AUD

    PM33AUD New Member

    Messages:
    16
    I was not able to get Battery to run in Sonar or in standalone, even after VST scans, etc... It also didn't 'just start working' for me.

    OK, I've got ONE solution so far and is very easy...

    Select all default install options for Battery 3... (it WILL hang at the updating/final config window) Just exit on out. Activate Battery 3 normally by the service centre. At this point I also updated it. You will notice battery installs in Vista 64 by default in the 'Program Files x86' folder. Sonar 7 (since it is native 64b) installs in the standard Program Files folder. Copy the battery.dll from the x86 to the Cakewalk VST plugins folder. This worked for me and could open and run battery in Sonar as a plugin. Standalone still does not work though.

    I am going to investigate further and try a few other methods - success will be posted here. Maybe changing the default install directory fixes this altogether!

    BTW, my HW config is: Lenovo T61P, 2.4G Core 2 Duo, 4G ram, Nvidia 570, Echo I/O PCMCIA and Presonus FP 10 Firewire interfaces. (BTW, Echo kicks but with driver support!)

    I understand Vista 64 isn't supported but neither is it for many, many other software packages... ppl say Vista sux, but it doesn't - the only real issues I've had are simply because 3rd part software doesn't support Vista (64 especially so). Vista itself can be configured just the same as XP and many of the annoying features that bug people the 1 week they 'try' Vista are easily disabled. IDK, I like new technology/software/anything. At some point you have to sacrifice 'comfortability' for the future. Vista will be updated by Microsoft, XP will not.

    When I get everything kosher I'll post some DAW performance comparisons from Vista 64 to XP pro on the same machine.

    Phil
     
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