Battery 4 vs...

Discussion in 'BATTERY' started by Chris August, Feb 16, 2021.

  1. Chris August

    Chris August New Member

    Messages:
    3
    So as of the past 2 weeks Battery 4 has deleted all my user kits I set up and tagged. I tried to add them back, but now it won't even let me add anything. Even if I search for the kits, they are gone.

    On top of that, it is now crashing every time I try to open a folder in the 'File' tab.

    Is there another piece of software anyone is using that works and does the same thing as Battery? I'm currently in Pro Tools, but have been considering switching to Logic for a handful of reasons... one being they have a sampler.

    Thanks!
     
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    951
    Hey Chris,
    This seems to be a strange issue. If you want us to look into that, please get in touch through this typeform :
    https://support.native-instruments.com/hc/en-us/articles/360009384397
     
  3. Chris August

    Chris August New Member

    Messages:
    3
  4. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    951
    Can you send me your request number by direct message ?