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Big Sur OS11

Discussion in 'KONTROL S2 / KONTROL S3 / KONTROL S4' started by DJ Cracker, Jan 6, 2021.

  1. DJ Cracker

    DJ Cracker NI Product Owner

    Messages:
    37
    Whilst I assume that an update will be widely spread across social media. The silence from NI is deafening!! Is there any further news on when the 'Systematic Tests' will be competed? I'm sure that the only clock that happens to be in the NI office is one that deals with wind erosion! and the time simply hasnt passed

    Communication is a massive part of good customer service and the lack of it getting somewhat annoying! even an update to say they are still working on would be nice!

    Sorry for the Rant
     
  2. Tijn71

    Tijn71 NI Product Owner

    Messages:
    597
    They do communicate see on top of every page in this forum.
    Do you want a quick or a good fix?
    I think it is not far to put this on NI as it is Apple who is changing their codes. So you should take it up with Apple to file your complaint about NI products not working (coorectly) at the moment. upload_2021-1-6_14-34-31.png
     
  3. Tony Jones

    Tony Jones Active Member

    Messages:
    435
    Other companies (eg Waves and Arturia (at least for the V collection)) have now done their testing and announced all is fine.
     
  4. Tijn71

    Tijn71 NI Product Owner

    Messages:
    597
    This might be. We do not know which challenges NI is facing that other companies might not have.
    If NI would set a deadline and communicate this to the world they are bound to it. Even if the updates are far from finished. NI would never communicate a release date until they are sure everything is working.
     
  5. Friedemann @ NI

    Friedemann @ NI NI Team NI Team

    Messages:
    987
    Hey everybody thanks for reaching out! We know we have been quiet over the last weeks about compatibility with Big Sur / Apple Silicon, but rest assured that it’s high on our agenda. Here is a quick update on the situation.

    TRAKTOR Software - Apple Silicon compatibility
    We have released a first beta (version 3.4.1) in the Public Beta Forum. You can contribute to the quality of this release by participating in the public beta test allowing us to cover as many setups as possible. We are confident that we can release a final version within a few weeks.

    TRAKTOR Hardware - Apple Silicon compatibility
    Test are ongoing but so far it's looking good. We'll update you as soon as we can in the Apple Silicon Compatibility News article.

    TRAKTOR KONTROL S4 - Big Sur compatibility
    For resolving the critical HID issues observed with the S4MK3 on Big Sur OS11, we continued to work on a solution with Apple. We can’t commit to a date yet, but we are optimistic that we can give you a positive update in the coming weeks as well.

    Stay tuned and continue to check out out compatibility articles:
    Big Sur compatibility News
    Apple Silicon Compatibility News
     
    • Like Like x 1
  6. DJ Cracker

    DJ Cracker NI Product Owner

    Messages:
    37
    Thank you for this! and I look forward to being able to update soon!!