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Blue screen and DPC_WATCHDOG_VIOLATION errors

Dieses Thema im Forum "MASCHINE Area" wurde erstellt von Felipe Paiva, 12. November 2021.

  1. Felipe Paiva

    Felipe Paiva NI Product Owner

    Beiträge:
    50
    Every day I get a blue screen in my new PC since I've changed my computer, while using Maschine or my sequencer (Cubase).

    I suppose there may be an incompatibility between the PC (HP Envy 14, brand new) and the Maschine ASIO drivers? I've updated all drivers I could, and still the same issue again and again.

    You imagine the horror of thinking when this will happen during a Live perf...the horror...:/

    Thanks for the support
     
  2. Uwe303

    Uwe303 Well-Known Member

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    6.942
    This is a hard one, this can be caused by several things. First go to the website if the laptop manufacturer and check there for drivers and bios updates, or maybe you have a program pre installed from hp to check for updates. You can also try to reset bios. Open CMD.exe as admin and use chkdsk c: /f.
    Does it also happen if you use maschine software without software.


    Uwe
     
  3. Uwe303

    Uwe303 Well-Known Member

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    6.942
    What audio interface do you use while using cubase? And is it maybe connected to a hub?
    Also only connect maschine and your audio interface directly and try if it then also happens.

    Uwe
     
    Zuletzt bearbeitet: 12. November 2021
  4. Uwe303

    Uwe303 Well-Known Member

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    • Like Like x 1
  5. Felipe Paiva

    Felipe Paiva NI Product Owner

    Beiträge:
    50
    I happens when I use Cubase with Maschine Hw as soundcard. Some new tests:
    - When I use Cubase with the internal soundcard of the PC in ASIO : no issues
    - when I use Maschine Sw with Maschine Hw as soundcard in ASIO : no issues

    so I suppose there is something wrong with the ASIO driver of Maschine when using my PC and a "real" sequencer like Cubase.

    To give some more details of my conf:
    - Windows 10, version 20H2
    - HP Envy laptop 14-eb0xxx

    I'm checking the link provided by Uwe..Thanks for the support
     
  6. Felipe Paiva

    Felipe Paiva NI Product Owner

    Beiträge:
    50
    Brand new, my PC crashed during a live performance with Maschine SW....blue screen in the middle of the set!!