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Bought Maschine Mikro. Never recieved email for MASSIVE

Discussion in 'Technical Issues (Archive)' started by rustinpeace91, Jan 1, 2014.

  1. rustinpeace91

    rustinpeace91 Member

    Messages:
    31
    I just bought a Maschine Mikro MK2. It says on a card on the box that once I register the product with Native Instruments that once I register the product I will automatically receive an email with the serial number to massive on it.

    I assume i gave them the right email address because i am receiving emails from the company, including a free tube compressor download, but nothing including my Massive serial. What gives? Please help, this is literally half the reason I dropped 350 on this thing.
     
  2. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    Should get it within 48 hours. If not, contact registration support.
     
  3. LSakie

    LSakie New Member

    Messages:
    9
    Hey, I was wondering if you got your free download or not?
    I've contacted them twice, I never got a response and it feels like it's been two weeks already.
     
  4. Edg3

    Edg3 New Member

    Messages:
    3
    ( sorry for my bad english )

    Hi !

    Same here...

    Bought and register the MK1 more than 2 weeks ago and i've never received my link for download and serial.
    I've contacted the registration support 4 times, they NEVER REPLIED !!

    All thing i get is a confirmation: they got my email.. BUT NO ANSWER TO MY QUESTION.

    And, yes, i've allready check my spam folder.

    I also bought Maschine 'coz Massive was on it.
    I paid for, i deserve it, it's scandalous, at least the could answer.

    I'm relly pi***d off about this.
     
  5. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
  6. Edg3

    Edg3 New Member

    Messages:
    3
  7. mattyess

    mattyess New Member

    Messages:
    20
    Still waiting on mine too. Been about almost a week.
     
  8. LSakie

    LSakie New Member

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    9
    Hey guys,

    They finally sent me the mail with the link. So I guess you all will receive it too one day. Hopefully sooner than later ;)
     
  9. Edg3

    Edg3 New Member

    Messages:
    3
    Same here.
    After more than 3 weeks they send me the serial yesterday !
    Thanks.
     
  10. mattyess

    mattyess New Member

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    20
    Still waiting.
     
  11. LSakie

    LSakie New Member

    Messages:
    9
    Hi guys, I was wondering if you are able to use Massive in stand alone mode or even in Maschine after upgrade?