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Bug Traktor scratch pro

Discussion in 'Technical Issues (Archive)' started by djon77, Jun 6, 2011.

  1. djon77

    djon77 New Member

    Messages:
    4
    Hello, I have a traktor scratch pro with an audio dj8 and my pc is an ASUS intel core i3, 4Go ram 600Go HD.
    I play with that since 6 months without any issues (I only have 1 effect active so it's running perfectly) and with the akai lpd8 sometimes.
    Saturday I had a gig and pluged new cables (multicore) I just bought.
    Then traktor was shutting down each time I was changing playlist, or sometimes when I was charging a trak.
    I had a window with aproximatively: "traktor had to shut down because of an issue", then I had to click on "close traktor" and I was able to restart traktor (my pc was still running perfectly)

    Hopefully I had vinyls ;)

    When I got home I tried again and everything was ok (with old and new cables)

    Could it be because of a mass problem ?
    The old cables didn't come with "iron xlr" and I installed the new ones quickly, may be they were touching the turntables or something..

    Anyone have a idea on what else could it be ?
    thanks !
     
    djon77, Jun 6, 2011
    #1
  2. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    Send your crash log to NI. Make sure you are running the last version of the software 1.2.7
     
    lethal_pizzle, Jun 6, 2011
    #2
  3. djon77

    djon77 New Member

    Messages:
    4
    ok thanks, I didn't know there was a crash log, I'll look for it..
    If ever you could tell me how to find it it would be helpfull :)
     
    djon77, Jun 6, 2011
    #3
  4. DirtyLarry88

    DirtyLarry88 New Member

    Messages:
    16
    The Traktor manual should have where the crash logs are stored on a Mac and a PC so have a look in there!

    Good luck.
     
    DirtyLarry88, Jun 7, 2011
    #4
  5. Count Zero

    Count Zero ModerAUtor Moderator

    Messages:
    6,586
    Sounds to me like there may have been some power issues at the club. Do you use surge protection? I'm surprised LP didn't suggest this straight off.
     
    Count Zero, Jun 7, 2011
    #5
  6. djon77

    djon77 New Member

    Messages:
    4
    mm..I thought about something like that but wasn't sure..
    I don't use surge protection but for sure I will ;)
    thx
     
    djon77, Jun 7, 2011
    #6