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Buttons & browser on mixer part of z2 not working

Discussion in 'KONTROL Z2' started by Mats Hoppenbrouwers, 11/3/15.

  1. Mats Hoppenbrouwers

    Mats Hoppenbrouwers New Member

    Messages:
    2
    Hello,

    I have some problems with my z2 that i can't figure out. Last time I used it was at a gig, playing in direct mode with vinyl. Everything went well, but now back at home a lot of things stopped working. The browser, load buttons A and B, Cue mix buttons A en B, Rel/Int and Sync A and B don't respond to any input. I have tried setup wizard, resetting to default settings, mapping etc. But nothing helped so far. Sometimes the buttons do give light, but won't do anything. Also the Cue mix buttons are grey on Traktor as well, so I can't mix with pre-listening my tracks....
    Please help!!
    Thanks
     
    Mats Hoppenbrouwers, 11/3/15
    #1
  2. Irv_Tf

    Irv_Tf NI Product Owner

    Messages:
    559
    I want to help but never heard of this happening. Try contacting support.
     
    Irv_Tf, 6/4/15
    #2
  3. stephen costin

    stephen costin New Member

    Messages:
    3
    did you sort this im having same issue
     
    stephen costin, 19/4/20
    #3
  4. Baconao

    Baconao New Member

    Messages:
    12
    I have the same problem as well. Did you guys fix it?
     
    Baconao, 28/4/20
    #4
  5. stephen costin

    stephen costin New Member

    Messages:
    3
    no i havent sorted it yet i took it to repair guy hes strpped it to the board and said there nothing that stands out put it all together and still the same :(
     
    stephen costin, 28/4/20
    #5
  6. Baconao

    Baconao New Member

    Messages:
    12
    I also noticed that it messes with the auto-gain. I’m not using auto-gain yet the tracks get very loud as if it was engaged.
    I have tried everything from OS update to TP3 and Control Editor.
    You leave it for a day and it starts working but only for an hour, then it goes back to crazy mode.
    NI please fix this!
     
    Baconao, 28/4/20
    #6