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can i buy the maschine software only?

Discussion in 'MASCHINE Area' started by jojo626, Mar 16, 2010.

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  1. jojo626

    jojo626 New Member

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    6
    my computer recently crashed and when i grabbed the disc to reinstall it, i accidentaly broke it. is it possiible to buy the software only since i bought the maschine used? thanks
     
  2. BlackMath

    BlackMath Forum Member

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    203
    you accidentally broke a dvd? how did you do that? just curious?
     
  3. jojo626

    jojo626 New Member

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    6
    i did not break in to piesces but it cracked, you know how they snap into the case, when i grabbed to take it out, i must of grabbed it to hard dont know, i know its weird bit it cracked, i have the other installation disc for mac, but that wont help, just wanted to know if i could get another copy or buy one
     
  4. BlackMath

    BlackMath Forum Member

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    203
    Have you tried installing it anyway if its just cracked it might still be readable
    or
    Have you tried contacting NI?

    call them
     
  5. jojo626

    jojo626 New Member

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    6
    no, but ill do that, thanks
     
  6. de wouzer

    de wouzer NI Product Owner

    Messages:
    1,661
    just call native instruments about this (with skype)
     
  7. jojo626

    jojo626 New Member

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    6
    i tried installing but computer wont read the disc.
     
  8. ew

    ew Moderator Moderator

    Messages:
    21,328
    Contact support- they'll send you a new DVD at nominal cost.

    ew
     
  9. jojo626

    jojo626 New Member

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    6
    thanks
     
  10. jonespnice

    jonespnice NI Product Owner

    Messages:
    814
    They probably wouldn't even charge you, NI replaced kontakt 3 and komplete 6 for me for free.
     
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