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Cannot Install any Updates

Discussion in 'Technical Issues (Archive)' started by hwangman, Dec 19, 2012.

  1. hwangman

    hwangman Forum Member

    Messages:
    33
    I just downloaded the Maschine 1.8.2 and Controller Editor 1.5.3 upgrades, but whenever i go through the installer, it tells me that it can't find the software. Does Maschine need to be running when i do these upgrades?

    "The installer could not install the software because there was no software found to install."
     
  2. lethal_pizzle

    lethal_pizzle NI Product Owner

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    10,599
    Try downloading them again. If you have any further problems pls let us know about the system you are trying to install them on.
     
  3. ntula

    ntula NI Product Owner

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    2,318
    put the previous versions back in their original directories.. i suspect you moved the library files or the app to a different folder or level, so it will not run because it cannot find them to verify that it is updating - in particular it will update the library and replace the app and components, including the services center and plug-ins..
     
  4. hwangman

    hwangman Forum Member

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    33
    I have downloaded the files 3 times so far. Still no luck.

    I'm on OSX 10.6.4.
     
  5. sowari

    sowari Moderator Moderator

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    27,759
    you needs OS 10.6.8. please update Mac's OS - it is free!

    btw, where is your Maschine Software at the moment?

    sowari
     
  6. ntula

    ntula NI Product Owner

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    2,318
    when i tried to install komplete 7 it would fail everytime because they made an error in the installer that required me to have to make a disc image of the dvd and install it from that on the mac. NI is more into development for the pc, the 1.82 version of maschine controller editor will not even run on the mac anymore unless you use a third party midi driver.. i mean, how lame is that that they cannot even write a midi driver into it or provide one in the download.... what is going to happen when the android os, a varient of linux, comes out as a full OS. i do not see and android version of maschine even though android has become the standard as a mobile OS.

    i hit that wall too.. most of the updates will not install because i do not want 10.6, a sub update of 10.5.. i decided not to purchase komplete 8 for the same reason and will now not be purchasing any more NI software, and i bought everything they put out, and go with ableton live 9 suite and the new launch pad software and hardware controller because it still supports os 10.5.8. it has time stretch in it so i do not need that in maschine and runs without using a lame third party midi driver on the mac version for the controller. :p

    if you install os 10.6 or above on your laptop, get an external fan pad to put it on or you will cook you laptop from the heat build up, so much so it will burn your hands. only the newer macs, ones that came with 10,7 installed, are designed to handle the extra heat and have ssd drives.
     
  7. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    I don't think that's a fair comment. All NI software is developed for both Windows and OSX and have the same release schedule and feature set. Plugins are available for VST or AU. Their stuff also requires the latest versions of both Windows or OSX to run.

    No, the 1.82 version of the controller editor runs fine on the mac.

    I'm guessing you're talking about using external hardware in standalone using a freeware virtual MIDI cable. It's the same situation for OSX and Windows:
    http://www.native-instruments.com/k...ol+external+MIDI+devices+in+stand-alone+mode?
    Fair enough, I was mildly inconvenienced for 5 minutes or so, followed the walkthrough, works fine. Also general MIDI behaviour is a lot better for it.

    The fact that Android isn't yet ready for the prime time as regards low latency audio applications is well documented on the internetz, as evidenced by the current lack of quality audio apps for the platform. The last OS is better, it's just getting enough of the newer handsets into the right hands; the market may then become more viable.

    Of course: it's a good thing that now Pro Tools, Logic, Cubase, Native Instruments and many others require 10.6.8 and above that you have such choices as Ableton and Reaper which do still support the legacy OS - for now. Use what works for you!

    The OP is already using 10.6.4, can't see any reason for him not to update to 10.6.8 tbh.

    My early edition 2011 MBP has no SSD and came with 10.6. I've installed 10.7 and now 10.8 on it and it doesn't get any hotter. Of course that's just my personal experience with my particular SKU.
     
    Last edited: Dec 21, 2012
  8. ntula

    ntula NI Product Owner

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    2,318
    yes, i suppose i am being a but unfair as i am annoyed not just because i cannot run the new software, i am perfectly fine with my set up and everything works fine. what really annoys me is the libraries and expansion packs for kontakt and maschine that you cannot run without the latest versions...

    i do have os 10.6 in a retail package. i have not installed it on my laptop because it is pre 2010 and not designed for the extra heat 64 bit can generate. the work around would of course be to use external or ssd drives only and a cooling pad. on my mac pro i did not install it because i still need to edit earlier files and the disc indexing from different os booting is a major issue.

    heat build up, believe it... mine already gets so hot it burns the skin. research indicated no benefits in installing os 10.6, pre 10.7,unless you have single apps, like photoshop, using more than 4g of ram and warned of heat and sluggish performance.

    NI should support 10.5 still because that covers any intel mac made, all of which are more than fast enough to run NI software. windows is different because microsoft does not make all the computers for it, but often previous versions of windows are much faster from the lack of bloatware. what should be important is is the computer fast enough to run the software, not if it has the app store installed.

    you have to re-install or save the previous 1.81 controller editor to get the midi work with other devices or use the third party patch. that does not inspire confidence in 1.82.. lol..

    the updates will not install if they cannot find the original authorized installation for any NI product and if any component is moved, it may fail. if it cannot run the post install script to set the prefs and libraries, it may also fail. yes, if you have 10.6.4, you might as well have 10.6.8 as that fixes a lot of bugs.

    always use apple certified ram.

    and honestly, i like producing in mashine and cubase so much more than i do ableton live. live is good a good clip player, for arranging and performing, but cannot touch what you can do with cubase running maschine.
     
  9. Vampiro001

    Vampiro001 New Member

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    4
    Ok guys, I'm new to this NI Community. Don't know if this has been said before, if so, sorry for that :eek:

    Ok here's my problem. Today I received the MASCHINE MKII. I had the second generation MASCHINE. But I just installed the new MKII dvd-rom and the MASCHINE hardware doesn't recognize that he's there. I'm using a 3TB External HDD for all of maschines softwares and expansions. How I can get MASCHINE MKII to recognize he has been installed? Another thing, when I open the Service Center doesn't recognize either that MKII is the, doesn't ask me to register the serial number :confused:
    What I'm doing wrong, do I have to uninstall something or what? The other Maschine worked great. HELP PLEASE!
     
  10. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    Did you already previously have Maschine? You don't need to install the software again. Does the MK2 do anything at all when you plug it in, lights etc?
     
  11. Vampiro001

    Vampiro001 New Member

    Messages:
    4
    Lethal Pizzle, I had the second generation Maschine. But I thought I had to install the new dvd-rom, and I did :( Well, it lights up and I'm able to look for sounds, patterns, Maschine expansions and I'm not sure how to load Plug-ins on Maschine MKII :confused: But what I'm worried is that the Service Center does not recognize it. And I need to register it, so I can get all updates. The maschine has the 8.0 and I would like to have the latest one, I think is 8.2.0 or something like that.

    I still need Tech help!
     
  12. ntula

    ntula NI Product Owner

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    2,318
    The service center it installed would see it... for plug-ins... if they do not appear u may have to add the path to that directory in the pref for plug ins. Then u can add them like the built in one except they have their own sub menu . To use them on the hardware you have to save them as presets
     
  13. hwangman

    hwangman Forum Member

    Messages:
    33
    Was the 10.6.8 requirement added as of the 1.8.2 Maschine update? I don't recall hearing that I would have to update my OS for this release. Lame. Well, thanks for the info.
     
  14. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    all recent NI updates need Mac OS 10.6.8 or above.

    sowari
     
  15. Vampiro001

    Vampiro001 New Member

    Messages:
    4
    Thanks for all your Help

    I would like to thank everyone for your help, much appreciated! Already contacted NI Tech Service and they explain everything step by step. I even had to uninstall some of my second generation Maschine stuff and install it from the new Maschine MKII dvd-rom. Now Everything is running seamlessly. Everything is now perfect. I can access all NI + Third party Plug-ins or VSTs.

    Thanks from my heart good people :)

    Angel Cruz Perez
     
  16. ntula

    ntula NI Product Owner

    Messages:
    2,318
    just had to install 10.6.8 for the new version of maschine and 10.6.8 sucks, it is so full of graphics and audio bugs you might as well go with lion and keep 10.5 on a separate disc partition to boot into per need for legacy work.

    i had a kore soundpack fail to install in 10.6.8, vice installer, so bad it caused the display to cycle and paint a course pixelated window over and over until i restarted it, and it took 10 minutes to get it to stop so i could restart it. it would not install from a dvd, had to copy the installer on a hard drive.