Can't Access NI Account

Discussion in 'NI Website and Forums' started by Daniel Singh, Feb 19, 2019.

  1. Daniel Singh

    Daniel Singh New Member

    Messages:
    1
    Hi All,
    I am in desperate need of help. I reset my computer and need to reinstall my Native Instruments Software. I went to log in and I can't. I know I'm getting my email username correct because I have access to my emails and in my inbox, I have all my receipts, serial numbers and emails from Native Instruments. I pressed 'reset my password' but I'm not receiving the password reset email from NI.

    Any help on this issue would be so greatly appreciated.

    Kind Regards, Daniel Singh
     
  2. Matt @ NI

    Matt @ NI Support Team NI Team

    Messages:
    520
    Hello Daniel,

    I have sent you a PM about this.
     
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