Solved Can't add library after Kontakt 5.6.8 update

A few comments up, reminded me of one of the sick jokes about this: "your version is too old to load this file" after a few hours of workarounds

 

One 'feature' of the problem is that each time you change a patch, an instrument, no matter how tiny a change, in Kontakt version xxx the damn program paints all over it with "this was created with Verision XXX" and then the idiotic downgrade fails.

After a bit more research, looks like some of the problems may be due to different Windows version. Same library, Symphonic Choirs, installed and paid version with valid serial number, same install location, same Kontakt version V5.8.1.043, same paths, same file. The info pane, though, is different depending on the Windows version.

For a file created on Windows 8 and viewed in Windows 7, I get this:
Windows 7 says: test_save_SC.nki Format: Instrument Total Sample Size: 1.59 MB Library: ??? (not registered) Created By: Kontakt V5.8.1.043 Num Groups: 1 Num Zones: 1
the error message says "This instrument belongs to a library that is currently not installed"
Windows 8 says: test_save_SC.nki Format: Instrument Total Sample Size 1.59 MB Library: Symphonic Choirs Created By: Kontakt V5.8.1.043
Num Groups: 1 Num Zones:1

For the same file created on Windows 7 and viewed in Windows 8, I get this:
Windows 7 says: test_save_SC.nki Format: Instrument Total Sample Size: 1.59 MB Library: Symphonic Choirs Created By: Kontakt V5.8.1.043
Num Groups: 1 Num Zones: 1
Windows 8 says: test_save_SC.nki Format: Instrument Total Sample Size 1.59 MB Library: Symphonic Choirs Created By: Kontakt V5.8.1.043
Num Groups: 1 Num Zones:1

And so Windows 8 can load the file, but Windows 7 cannot. Everything else is exactly the same.

 

They're not listening man.

I'm downloading them and trying to capture the iso and copy it to another location before NA deletes it. At least that way, next time I won't have to download everything again. I can't be there for every one though, I guess I could download the ISOs from other less reputable sources. No wonder there are pirates out there.


Sent from my SM-T813 using Tapatalk

 

I'm a professional musician but have only been using Kontakt for about 18 months. It's been smooth sailing up until yesterday when I started to set up my new 2018 MacBook Pro. I didn't migrate data and decided to start fresh. The new machine is going to be used primarily for audio production. Of course, I assumed that after I installed Native Access and Kontakt, plugged in my external SSD with all the Komplete Ultimate 11 instruments on it, and my iLok, I'd be up and running. Who wouldn't assume that? But I couldn't do it.

Then I found this thread. Does anyone see the absurdity that the proposed solution for problems introduced by the "updates" to Kontakt are to be solved be "downgrading" to an older version of the software? This is Alice in Wonderland stuff. Why is this thread marked solved?

Re-downloading libraries is about the worst solution that could be proposed. The next worst is downgrading to an older version of Kontakt and then upgrading again. Why is there no way to point Kontakt or Native Access to my external SSDs? Do the software engineers not use the software or do they not understand the way people use it? Downloading libraries is the most time-consuming and friction-filled part of getting up and running. I even tried adding the serial for an already registered library. Native Access still asked where to install it. I can navigate (via the “Files” tab to some Soundiron libraries I have and load those, but when I do that with a Kontakt library, I get a message that says, “This instrument belong to a library that is not installed.”

The method suggested by several of going to Manage Libraries > Options > Libraries and making sure libraries are checked so Kontakt would see them doesn't work because nothing is listed. BTW, at the bottom of this dialog box there's a message that reads, "Launch Native Access to add, activate or locate a purchased library." There is not any option in Native Access to locate a purchased library, but it is not unreasonable for someone to assume that there would be one.

This is my first forum post and I have to say that I'm appalled.

I was looking forward to using the new computer with Kontakt on a working vacation I'm leaving for today. Native Instruments: you have got to make this easier. As evidenced by the length of this thread, this is not an uncommon thing that musicians need to do with your products.

 

I am replying to my own post because after I installed the version of Kontakt that has the "Add Library" tab, I proceeded with the task of adding my Kontakt Libraries. Fine. I figured all was well. My iLok was plugged in and I figured all I needed to do was open Native Access to see if there were any updates, install the newest version of Kontakt, and I'd be up and running.

It was not to be. All my libraries are now marked as "Demo," and when I opened Native Access, it quite quit within 30 seconds. Every. Time. I'm running 10.15.6 on a 2018 MacBook Pro.

Please don't tell me I have to re-enter all the serials for these libraries. Isn't the reason I have the iLok? (And can someone mark this as "Not Solved"?)

/cb

 

Hi from the end of 2018!
Now i found that the problem still exist. I make fresh install of all Complete products, libraries and add 2 Kontakt libraries from Native Access. He say that they was installed successfully. And guess what?
I don't see them in both Kontakt player and Kontakt 5
After reading this thread i'll wait for a long long night of installing and reinstalling.
For me, Native Access start to be the worst application of 2018. Every time it cause problems. (And its even still don't have uninstall function!)

 

Hi, I think I've got New Year's gift for you...

If you still struggle with no access to pre-installed libraries please take a look at solution I've found by accident.

Comments:
1. Sorry for quality, but I hope you won't miss anything important.
2. I use the latest version of Native Access (1.7.5).
3. The trick is to point to the right folder.

 

Thanx MQPL ! ... your solution work fine !
by the way .... if you don't want to re install
follow that procedure to change the location of the librairy
https://support.native-instruments.com/hc/en-us/articles/115005719829