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Can't beatmatch accurately in TRAKTOR SCRATCH whatever I do

Discussion in 'TRAKTOR PRO / TRAKTOR SCRATCH PRO' started by Kenny MacCormick, Jun 28, 2018.

  1. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    I've come across this problem recently when I set up my dvs system tunes always drift enough to hear it and it's impossible to beatmatch them completely and accurately cause whatever you do they never fall in the center because as the phase meter shows always remain on one side or the other, at least sometimes I can keep them beatmatched while I mantain the pressure but once I release the track rapidly goes backwards or forwards depending on the case.
    Strange thing is that I can fix the drift with the bend button on the X1 easily but that's not an ideal solution, it doesn't feel like djing on turntables and it should work with them alone, right?

    I've noticed that I'm not the only one with this problem and that it's and old one:

    https://www.native-instruments.com/forum/threads/strange-problem-using-timecode-vinyl.166657/

    https://www.native-instruments.com/...ase-meter-issue-the-mountain-top.95263/page-2

    Has someone ever resolved this problem or knows how? Does NI has a solution yet? Thanks in advance.

    I'm using Technics 1210 MK2, DENON DN-X1700, TRAKTOR KONTROL X1 and TRAKTOR SCRATCH PRO 2 latest official version 2.11.3

    Statement about my dj skills and my decks: You can be sure they are not the problem since I've lots of shelves full of vinyls and bought the Technics in 1996 and they are well serviced just like new so please refrain from argue about that being the problem, you better don't post if you'll be saying that, it won't help and everybody will waste their time, Im just trying to find a solution.
     
    Last edited: Jun 28, 2018
  2. r08zy

    r08zy New Member

    Messages:
    14
    I've seen a similar issue to this. I'm afraid I don't have a fix for you, I had assumed it's happening with tracks that don't have their beatgrids set tightly enough.

    I play DnB and whilst over the years traktor has got better at placing the beatgrids it still misses occasionally and seems to cause this issue. I found a load of old tracks the other day on a hard drive and imported them into traktor but because there were a few hundred didn't manually beatgrid them... I noticed the phase meters being way out last night while mixing some of those tracks (they were in time and in phrase with each other by ear).

    I'll be mixing again this weekend so I'll test my theory out, find two tracks that drift on the phase meters and then get the beatgrids set perfectly and see if the issue goes away.
     
    • Like Like x 1
  3. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    Hey, thanks for jumping in mate.

    I want to clarify a few concepts based in my experience:

    - the problem I got is that I can't never beatmatch the tracks completely because it's not possible to keep them in phase due to Traktor moving them fordwards or backwards but never falling in the exact place, I can't correct them manually plain and simple.

    - To me, Traktor almost never gets the beatgrids properly so I always set them myself and I know how to do it well, if I play with anything not being turntables they sound and are perfect.

    - I've tried with and without beatgrids, I guess is the first thing you think about with the same results.

    - I don't care about the phase meter, without beatgrids you can't expect it to work well because beatgrids are what tells the phase meter where the beats are placed and you should hide it in the first place.

    - With well placed beatgrids the phase meter is very accurate and it's just showing me visually what I hear and that is again that I can't correct that last bit I need to make a decent mix which is the real problem, otherwise I'd just hide it since I set up the DVS system to beatmatch by ear.

    I'll wait for your tests to see what you find, cheers mate.

    No one from NI knows anything or have any idea or experience about what can this be?
     
  4. acg3

    acg3 NI Product Owner

    Messages:
    39
    Hello,

    I’m on the current version of Traktor (Scratch) Pro - 2.11.3

    I played for 3 hours last night, beat matched fine and had no discrepancies with the phase meter while playing in Scratch and Internal modes. I was in both modes for extended periods.

    It sounds like you have beat grid issues but I can’t say for sure. I can say, Traktor auto grids all of my tracks and I check every track on import to the same reference track since 2009, making sure the phase is correct and adjusting as needed.

    I hope this helps.
     
  5. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    No, it doesn't. More than that it's the opposite.
    If you are going to doubt about my experience, my beatgridding (can't even remember if I started before 2009 with Traktor) and my understanding of the problem please read at least my comments in full.


    Don't waste your time and mine please, try to understand the problem I describe.

    NI still missing?
     
  6. ErikMinekus

    ErikMinekus NI Product Owner

    Messages:
    966
    NI support doesn't visit these forums, you need to go to the support forum if you want their help.
     
    • Like Like x 1
  7. acg3

    acg3 NI Product Owner

    Messages:
    39
    Ha, I didn't doubt you. If you read my comment that way you may have bigger issues outside of trouble shooting Traktor.
     
  8. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    That actually helps, thanks.
     
  9. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
  10. Everton Dirlei

    Everton Dirlei New Member

    Messages:
    14
    hello ! I have the same problem that you describe at the beginning of this post. I can not even remember which version of the traktor it started, but it's been years. To fix while I'm mixing I also use the same feature of kontrol x1 that you have mentioned, but honestly I also do not like to use it.
     
    • Like Like x 1
  11. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    You could fill a ticket for support or open a thread in the support forum, that way maybe they'd take this bug more seriously as it seems there's quite a lot of users with this problem and it's been running for so long, my post in the support forum was closed just after they send me an email asking for running an script in my computer, still waiting for their analysis.
     
    Last edited: Jul 9, 2018
  12. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    I encourage everybody experiencing this problem to fill a support ticket and to post it's evolution in this thread so NI is aware that it's actually happening to a lot of users and more users that have the problem maybe read it and unite.
     
  13. Everton Dirlei

    Everton Dirlei New Member

    Messages:
    14
    Support from native instruments sent an email asking for screenshots where can see the following things:
    • Traktors "Audio Setup" from the "Preferences" while your soundcard is connected
    • Traktors "Output Routing" from the "Preferences" while your soundcard is connected
    • Traktors "Input Routing" from the "Preferences" while your soundcard is connected
    • Traktors complete "User Interface" incl. the "Calibration Scopes", while your turntables are connected and are playing back the timecode vinyls.

    I already answered them with the requested pictures.
     
    • Like Like x 1
  14. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    Different approach to mine, let's see what they find, cheers mate.
     
  15. Everton Dirlei

    Everton Dirlei New Member

    Messages:
    14
    I think the support of native instruments was right in the analysis they did on the screenshots i send. I am going to do more tests and then i'll comment on the final result.
     
  16. Everton Dirlei

    Everton Dirlei New Member

    Messages:
    14
    My problem is fixed. I was using a pair of Stanton 680 AL, low output voltage (4 mv), this was causing error in phase meter accuracy. I Replace with a pair of Stanton trackmaster cartridge and needles (output 7 mv) and the problem is over. I recommend for those in the same situation to check the output voltage of their capsules and needles.
     
    Last edited: Jul 11, 2018
  17. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    I'm glad you're done with the problem mate. I'm using 5mV capsules and needles so maybe moving to a more powerful ones will do for me as well.

    As I said NI took a different view in my case even if the trouble was the same as yours, they sent me an script that I run in my laptop and sent back the results to them.

    Yesterday they told me that the problem was my computer being an i3 while the minimum for Traktor was now i5 processors.

    They recommend then to downgrade to 2.6.8 version that to their knowledge would use less resources and that would solve the drifting pitch bend problem.

    Still don't know what to do, changing to better capsules is gonna be expensive and installing side by side always give me more problems besides it's a very old version and I'm a registered user and after your experience I don't think is the solution.

    I think Traktor should work with the Ortofon Pro capsules I already got as rekordbox and Serato did when I tested them recently.
     
  18. Kevin Becher

    Kevin Becher NI Product Owner

    Messages:
    200
    I have used Traktor Scratch Pro with the Ortofon Pros for 9 years now and never had an issue.
    In your case I would rule them out as a source of problems.
     
    • Like Like x 1
  19. Everton Dirlei

    Everton Dirlei New Member

    Messages:
    14
    I did a test with a pair of ortofon "pro s" and the problem happened in some mixes, some insisting on the manipulation of the vinyl the phase meter normalized, others not. I put the trackmaster II stanton again, the problem disappeared. I can not say that my solution is the same for you, but it's what's working for me.
     
    Last edited: Jul 13, 2018
    • Like Like x 1
  20. Kenny MacCormick

    Kenny MacCormick NI Product Owner

    Messages:
    1,012
    Thanks to both of you for comenting, both experiences help because the two of them are actually happening and maybe I could figure something out based on them in the future.
    I'd like to ask, to both of you again if you could please tell me what turntables, mixer and soundcard ar you using to run Traktor Scratch.
    Thanks in advance.