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Can't download expansion packs

Dieses Thema im Forum "iMaschine" wurde erstellt von slackboy72, 25. Juli 2012.

  1. slackboy72

    slackboy72 Forum Member

    Beiträge:
    64
    Is anyone else finding it impossible to download the expansion packs?
    I just got my iphone and I'm wanting to try out the new raw voltage pack but it just will not download no matter what.

    EDITED BY SOWARI

    As I write this - 29th August 2012 - everything is working.

    make sure you are using the latest version of iMaschine - 1.0.4.

    some additional information: if you have problems in the future - such as not seeing the complete list of expansions - go to your iPhone or iPad's Settings and flip the Reset Cache switch in there. that will delete all cached files manually and make sure that the current list of expansions is downloaded from the NI server.
     
    Zuletzt von einem Moderator bearbeitet: 29. August 2012
  2. kemek

    kemek New Member

    Beiträge:
    1
    Yes I'm having this same problem. I thought it was just the Raw Voltage so I deleted the app from my phone and re-installed. Now I can't download any packs. It confirms purchase, says I already purchased it so do I want to download, I try to download but nothing happens, and it still states the purchase price next to the pack name rather than a check mark. ><
     
  3. LOVEkillU

    LOVEkillU New Member

    Beiträge:
    1
    Yeah guys, i format my iphone today, and I can not download the expansions pack back,
    Can anyone help?
     
    Zuletzt von einem Moderator bearbeitet: 26. Juli 2012
  4. sowari

    sowari Moderator Moderator

    Beiträge:
    27.759
    this does seem to be broken.

    i will contact NI.

    sowari
     
  5. malte s.

    malte s. NI Product Owner

    Beiträge:
    1
    I have the same problem. Hope there there will be a quick solution.

    Greetings, claas
     
  6. slackboy72

    slackboy72 Forum Member

    Beiträge:
    64
    I suspect it may be the 1.04 update.
     
  7. gbrown44

    gbrown44 NI Product Owner

    Beiträge:
    171
    and in haste I followed the troubleshooting steps on Apple's site for in APP purchases and removed iMaschine all together... Now I have zero expension packs showing out of 7 purchased... SMH!

    this that bull____! :angry:
     
  8. Bt.Solid

    Bt.Solid New Member

    Beiträge:
    2
    Same problem here... Also deleted and reinstalled The app. Glad to hear this is service related, I was really breaking my head over it. Hope they fix it fast cause Now I have no packs at all :(
     
  9. Kleptolia

    Kleptolia New Member

    Beiträge:
    18
    Same problem for me. I tried to reinstall, now I have nothing. I miss Vintage Heat! :-( And I was really looking forward to Raw Voltage.
     
  10. audioman2

    audioman2 New Member

    Beiträge:
    1
    having the same issue. I hope NI posts a fix soon. It's extremely unfair to pay for something and NOT be able to use or get it.

    NI, please give the users on this thread an update?
     
  11. jjhcw

    jjhcw New Member

    Beiträge:
    3
    Cant download to iPad

    I cant download to my Ipad I tried several times and Apple charged me every time even though I did not get the pack. we had to dispute that. NI please fix this issue. I love all your products, and have most of them
     
  12. cizaleo

    cizaleo Forum Member

    Beiträge:
    20
    Same problem , I got an ipod thou , just so that I could use the imaschine , love the hell out of it , use it moe than the maschine its self ,thankful that i have not tried to delete the packs all together .
     
  13. sowari

    sowari Moderator Moderator

    Beiträge:
    27.759
    NI are investigating this issue.

    sowari
     
  14. slackboy72

    slackboy72 Forum Member

    Beiträge:
    64
    Appreciate it Sowari.
     
  15. jjhcw

    jjhcw New Member

    Beiträge:
    3
    Just got my Apple refund for the expansions packs I never received

    Just received my credit from iTunes. I really want the new pak , so I hope NI will address the situation soon. Imaschine is my most used app! love it!
    JJHCW
    ---
    Thanks Sowari!
     
  16. Kleptolia

    Kleptolia New Member

    Beiträge:
    18
    Just wondering...

    Is there any news on the expansion pack issue? Is NI working on it?
     
  17. sowari

    sowari Moderator Moderator

    Beiträge:
    27.759
    did you actually read al posts in the thread?


    smh

    sowari
     
  18. Leibregime

    Leibregime NI Product Owner

    Beiträge:
    25
    Same here...annoying bug. A quick fix would be nice
     
  19. Bt.Solid

    Bt.Solid New Member

    Beiträge:
    2
    I checken my purchase history and i only got charged once for The pack.
    Good thing NI is looking into it, it Will be fixed soon
     
  20. Kleptolia

    Kleptolia New Member

    Beiträge:
    18
    I did read all of the posts in the thread and, knowing that NI is looking into the problem, I simply was asking if anybody (Sowari in particular) had received any updates on the situation. I am sorry to have offended you so deeply.