Solved Can't Get Twenty Five

It's been a couple of days since I got to the web page showing Twenty Five is Waiting in Native Access, but I still don't see Twenty Five anywhere in Native Access (definitely not in the Not Installed section).

 

Have you checked the website under the "my products" page? Maybe it shows under not activated products on top of the list and you have to enter the serial in native access.


Uwe

 

Something must have gone wrong because it was not in your account at all. I added it now so it should show up in your NA.

 

Thanks Matt!

 

I am having the exact same issue. I have been trying to add Twenty Five to my account for a few days now; and it won't show up in the Native Access app or under My Products... I keep getting the 'Twenty Five is Waiting!' screen on your website; but it never shows up in the 'Not Installed' section of the app everything else I have added, downloaded and purchased shows up but not Twenty Five...

 

Benjamin Rieke It should work now.

For others, please keep in mind that Twenty Five was a limited instrument available until January 4th. If you have any issues, please contact our order team directly here: https://bit.ly/n1orders

 

Same issue for me. I cant can't get Twenty Five to show up in Native Access after getting the "Twenty Five is Waiting" screen multiple times. This was before January 4th. It said it could take up to 24 hours but its well past that now. Didnt have this problem with any of the other freeware.

 

Then use the link provided above and select webshop support.


Uwe

 

I got it just yesterday but it does not show up at all on my orders or native access app so I am having the same issue as well

 

Hey, i had the same issue before the product became unavailable, can you add it to mine aswell?

 

https://bit.ly/n1orders

Then use this link and write to support.


Uwe