This in unbelievable. I bought a whole new PC just to run Razor because it is so CPU intensive and was grinding my mac to a halt. I got my PC set up and installed the Komplete package. Then I updated Reaktor. I downloaded the Razor installer. When I run the installer, I can get to the step where I can see the feature. But, the feature has a big red cross next to it with no drop down list. Why? It doesn't tell me anything about why I can't install. BTW: I uninstalled my virus scanner and run the installer as admin on my Windows 7 machine upon the advice of NI's American support team. Can anyone please help me? This is a ridiculous situation. I literally started building this PC on Friday so that I could use Razor over the weekend to write some new stuff. NI's tech support has basically given up. To give you some more info, I used a tool to extract the guts of the installer. I got the Razor player out of the installer and I CAN ACTUALLY USE THE PLAYER. But, I can't activate the product so none of my presets etc. stick and I keep getting demo mode. HELP! Tech support couldn't help me.