can't use mk3 with live 10

Hello, in the preferences in ableton, i can choose the mk3 but have noting in the input and output windows and nothing in the midi port section.
I install the folders in the right directories, but nothing works.

have u had this pbs?

thx

 

Had this on the mac last week end.
I changed usb port
Restarted zapped the pram,
Restarted program, all was back.

Was with Jam though

 

thx it doesnt work for me.
here is what i have, before i could choose the input and output mk3

 

Effectivement ça a l'air ennuyeux.
Très étrange.

As far as I know there is no specific driver to install at first install.

What OS do you use?

 

windows 7,

the only thing change is that native give me a new mk3 and live had a new update 10.0.2...

 

Oh.. So maybe you have drivers for Windows then.

Did you try to reinstall those?

 

for the latest firmware and drivers go here:

https://www.native-instruments.com/en/products/maschine/production-systems/maschine/downloads/

also check your midi cable is a data cable and not just a charging cable