Congratulations, Ni!

Wait a second - are you saying that NI got abusive and hung up on you!?!

 

Twice.

 

Good Lord! What the hell did you say to them?

 

This will be a short one, since this would otherwise turn completely away from the topic of the thread...

This forum is a community-driven channel for users of Native Instruments products to exchange knowledge and solutions for possible problems, first-handedly caused by the user. As one of the participants of said forum I would kindly ask you to take your excessive complaints about NI customer support elsewhere, as your posts are getting quite annoying. We've seen your point, now please let it rest. This is not the proper channel.

As for US law, AFAIK it applies neither to Native Instruments, being a German company, or me, being a Swedish resident since birth. Maybe I'm wrong, but I still fail to see the relevance of such arguments on an internet forum.

Now can we PLEASE get back to the topic?

 

Companies that do business in the US are subject to US law. I am a US citizen and I purchased Kontakt here in the states.

If you prefer to be lied to by Kontakt, close your eyes, plug up your ears, ignore this forum and continue telling yourself that Kontakt does something it doesn't do.

As for the rest of us, Kontakt has finally admitted its problem to one of its sample vendors, is issuing refunds and trying to fix the problem that it denied existed.

PS - If NI does not want to see complaints posted in this forum it should not shout at and hang up on users who call its tech support department or refuse to respond to emails on this subject. Or better yet, just deliever the fixes it promised and not make misrepresentations about its products.

 

God, I can't wait until this guy buys Halion and moves over to the Steinberg forums. They're gonna love you over there.

 

Amen.

 

heart attacks etc

ejr - relax man, your gonna have a heart attack or similar at this rate. Just get your money back and move on.