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Crash on massive X plugin after update 9 December 2021

Discussion in 'MASSIVE + MASSIVE X' started by RoHo, Dec 9, 2021.

  1. RoHo

    RoHo New Member

    Messages:
    2
    After the last update Massive X crasher when performing a reindex:
    Komplete Control - Preferences - plugins - both Manager and Locations - rescan -> Crash when Massive X is reached. (Komplete Kontrol crashes)
    I already reinstalled all Massive X plugins using Native Access without any result.

    Can anybody help me out please?

    Thnx!
     
  2. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey RhO,
    In such cases, this can help, follow the steps in this article (even if the title might tell you it's not the same problem). Resetting Massive X's database usually fixes this kind of issues: Some Presets are Missing in MASSIVE X
     
  3. RoHo

    RoHo New Member

    Messages:
    2
    Thank you Jeremy for replying
    I followed the instruction with the same result, a crash of Komplete Control : - Preferences - plugins - both Manager and Locations - rescan -> Crash when Massive X is reached. (Komplete Kontrol crashes agian) The Massive X database was reset.
    Schermafbeelding 2021-12-10 om 19.56.00.png
     
  4. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey Roho,
    Please submit a request here, we need to get a closer look, please run our support tool and send us the result: https://bit.ly/NISupport_Synth
     
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