Desperate ...system-id wanted

Hi, i have 2 computers with T3 (pc + notebook). Now i bought a new PC, on which i want to install T3. So i have to "deactivate" the T3 on my old PC vs NI's-site.
Problem is i do not know which "system-id" is the PC or notebook. I have to be sure i do NOT de-activate my notebooks T3.
How or where can i retrieve or find my system-id's?

 

The Service Center can tell you.
Main Menu -> Product Detail -> Click on Product Name

Of course, this only shows the System ID of the computer you are doing this on. ;-)

 

I am having a nightmare upgrading my 2nd T3 installation to 3.2.2. It thought I was trying to install it on a new system so it over-zealously deactivated it permanently...

To add to my woes, support have not replied to email and the support follow up form doesn't work!

 

Never thought I'd say this to a veteran: What's your ticket number? ;-)

 

Heheh

But just in case anyone from support is reading...

Tracking number: TS 104343

 

forwarded

 

Thanks Irmel - Andreas responded very soon after this but unfortunately he can't help and has had to forward to registration support (with high priority!)

I really hope this is fixable. The "NI Kore internal exception" is not most friendly of error messages and has me worried that my laptop will not support versions above 3.0.x

The body of the error refers support requests to support@oreans.com which when Googled says they handle copy-protection work so I am hoping this is the only issue and not some underlying incomptibility with my hardware.