Difficulty Updating Reaktor 5 (solved)

Hello. I am running Windows 8.1, 64bit. When signing into service center to update applications (massive, reaktor, etc), I was told there was a previously detected version and I needed to reinstall the original, and then update. Not sure why this suddenly happened for all applications (registry info deleted somehow, maybe?). So I used Microsoft Fixit tool to uninstall each one by one, then reinstall the full program through the NI Website. From there I could update the program through service center. This work for everything, everything except Reaktor- which has been giving me a very hard time. As suggested by the NI website, I entered the Registry (Run- REGEDIT) and removed Reaktor 5 manually. It has since disappeared from the Service Center overview tab, as expected. Now I go back and try to install Reaktor 5 from NI website. It says, again, "Installation is not possible since the full version of Reaktor 5 is found on this computer." How?! I removed all traces of it- a strategy worked for every other application, except for Reaktor. I am baffled by this! I have the Mouth, Prism, Rounds, etc that all run using Reaktor- which now is gone (but is not somehow?!?). Thank you for your assistance with this...

p.s.- I am running Komplete 10 Ultimate

 

please contact tech support.

sowari

 

Did you reinstall from Komplete 10 ultimate or from an older single version? You have to install from your K10ultimate drive.

 

Hmm haven't tried from the flash drive. I'm unsure how that would override it but I will give it a shot!

 

Solved--------- http://www.native-instruments.com/f...-updating-reaktor-solved.259588/#post-1408064