1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

Download problems: Apology and Bonus Bank

Discussion in 'ABSYNTH' started by Jake Mandell, Jul 21, 2003.

Thread Status:
Not open for further replies.
  1. Jake Mandell

    Jake Mandell Forum Member

    Messages:
    411
    Please accept our apologies that some of you experienced trouble with downloading the paid upgrade from Absynth 1.3 to Absynth 2.0. The phenomenal response to Absynth 2 has simply overwhelmed our servers!

    We'd like to give a little "thank you" for your patience and understanding as we improve our network capacity and fix the problem.

    We've prepared a special bank of 32 Absynth sounds as a small gift - 18 exclusive Absynth 2.0 sounds, and 14 sounds taken from the Sonic Expansion CD. Again, we'd like to express our apologies at the trouble and thank you for being understanding.

    We're still working to fix the problem, but we hope to have it fixed by the end of the day or tomorrow. The Absynth 2.0 download link you received in the order confirmation email will be valid until noon on Wednesday, so you will have plenty of time to restart your download.

    Once the problem is fixed, all 2.0 upgrade purchasers will receive an email with a link to the bonus bank.

    Also please note that your credit card will NOT be charged until the download has completed.

    Best,

    Jake Mandell
    Absynth Product Manager

    Your Absynth/Native Instruments Online Team
     
    Jake Mandell, Jul 21, 2003
    #1
  2. noumena9

    noumena9 NI Product Owner

    Messages:
    218
    Will the grace period upgraders get this bank as well?
     
    noumena9, Jul 21, 2003
    #2
  3. TCDetroit

    TCDetroit NI Product Owner

    Messages:
    71
    Thank you.

    Delayed re-download, install and registration working here in Detroit.

    OSX 10.2.6, G4 Quicksilver tower and G4 Powerbook, ASIO motu 896 standalone.
    Note:
    If you have 3rd party "Defalt Folder" use preferences seutup to ignore ABSynth2 & Reaktor4 & Protools
    (( also turn it off durring install with ABSynth 1 CD Mounted if upgrading))

    All working!
     
    TCDetroit, Jul 21, 2003
    #3
  4. spikey3

    spikey3 NI Product Owner

    Messages:
    77
    I will re-Ask the question....

    Will the grace period upgraders get this bank as well?


    We- as Paid Absynth 1x (grace period) users are ALSO having to wait for this upgrade Jake. Some of the $69.00 upgraders have Absynth 2 now, while we grace period users still dont even have a link for it, or an email for a link. Its only fair that we be offered the same. What about it NI?
     
    spikey3, Jul 22, 2003
    #4
  5. ghost072

    ghost072 New Member

    Messages:
    1
    Grace period users

    I concur with Spikey3. It would be nice if grace period users were given access to these sounds, as well, especially since we still can't download the update.
     
    ghost072, Jul 22, 2003
    #5
Thread Status:
Not open for further replies.