EP1.5 R4 update problem

Hi,

Just installed the new EP1.5 R4 update. When I tried to load a patch, I got no sound. Tried some other patches, still no sound. Btw, this is in the standalone version. Checked out the audio and midi options, everything looked good. Tried some other NI plugs, Battery3 and B4 II, no problems.
Out of curiosity, tried to open the EP1.5 patches within Kontakt3. When I select an NKI library file, K3 is unable to find 491 files! So, I do a browse and it finds 150 of them. Those sample files are actually from the K3 library. It appears that the update deleted all of the sample WAV files!
Previously, I was using EP1.5 R2 without any problems. Is anyone else having this problem with EP1.5 R4?


Thanks,

stuman


specs:
WinXP SP2
Intel Dual Core 3GHz processor
ASUS P5K mobo
2 Gigs RAM
Delta AP2496 soundcard

 

The Mac installer for the non-Intel version pops up a prompt saying the installation was made with an unlicensed version of ViseX.....and then it crashes.

 

Well....actually both Mac installers are popping up the PaceX "Made with an unlicensed installer" prompt.

OK...it's now about 30 minutes later. Just to see, I downloaded 150 R4 via the ServiceCenter app ather than directly through the NI website. This one works.

 

Thanks for responding weaselboy. I'll try downloading the R4 update via the service center. Although I was wondering, are there any other changes from R2 to R4 besides the Leopard and Service Center updates? Perhaps this is a question for the moderators.


Thanks,

stuman

 

yeh me too - i'm using a PC and after loading the upgrade I get no sound. I thought it might have been the library files, , so unloaded and the reloaded without the new library files (old ones still intact) still the same .

I tried all sorts of combinations with this version but still no sound .

I did notice that the selected sound file loads REALLY fast unlike the usual 2 or 3 seconds of EP1.5 v 1050009

I sent a message off to NI tech support about this - no reply yet

ct-subsea

 

same here on pc. loads very fast.like in so fast ,it skipped over the audio. NO SOUND for me on pc. maybe user error, i will read the manual when i have time. glad i backed up before updating.. always wise to do this before updating NI products

 

well it looks like,in my case ,that elektrik piano update installs the library in the program files folder instead of a other location. i have all of my ni libraries ion a different drive. in the install process it does not give you the option to pick another location for the library.
after i installed it again i copied the library from the program folder into my samples drive location and all seems to work now.
p.s. when you open EP go to options and reset your library location

 

Hi !

I normaly don´t install the library at all again w/ updates.
So,- are there any improvements in the library w/ this update?
I also have the EP 1.5 content on another drive already, so there´s no reason to install the library w/ the update at all unless there is updated content too.
Installation of update w/ library installation unchecked should work. Does it ?

KB

 

I am also having problems with 1.5 R4 - I also have no sounds. I had installed 1.5 and then installed the update without trying out the original 1.5. I we reinstall the original and see if it works without the update and will get back to this with a reply. I have just uninstalled it.

 

Thomas said in the update announcement that there's patch fixes in the update. So, yes- you need to install the library too.

ew

 

Alright here is what I did to fix my problem. I am using Windows XP Pro.

I got EP off of Komplete 5. So after uninstalling EP 1.5 only, and cleaning up the registry a little bit (because uninstall NEVER takes out EVERYTHING), I broke out my Komplete 5 installation disc #1 because I didn't see an individual disc specifically for EP like Battery 3 or Kontakt have. I checked nothing to be installed EXPECT for EP 1.5 itself.

After the DVD install, I tested my EP 1.5 that had just been installed straight form the DVD. It worked once I set it up, but then I noticed that the library path that came straight out of the install was "Native Instruments\Sample Libraries\Elektrik Piano Library". You will find (as I did) that 1.5 R4 CHANGES that path to become "Native Instruments\Elektrik Piano 1.5\Elektrik Piano Library"

I guess this might be obvious. The directory STRUCTURE was the same, but the difference between the two locations: The original location where everything had been installed was around 1.76GB while the other location that the patch had just put in was 9MB.....

I ended up installing the R4 patch and then changing my library to the original PATH where all my EP library was located.

Simple sure...

Out of all the Komplete software this was the only one I had problem setting up after updating them all.....I guess thats what kind of confused me. Every other piece of software worked after installing the patch, so I wondered - why is EP the only one thats screwed up?

 

Thx for info ew !

Meanwhile I installed this as also the other newest updates from NI without the library checked in the checkbox, just standalone and VST version,- no prob.

In respect on EP 1.5, I recognized, all the library files had been installed to the system drive, even I unchecked installation of the library.
Normally, my libraries are located on a different drive.
I´m not sure what I did then,- maybe I copied the files from system drive to the other drive or I deleted ´em.

Now, I have the following scenario on my NI library drive for EP and EP 1.5:

Files:

ElektrikPiano_Lib_part3 nks 530.113.593 11.01.2005
" " " nkc 18.536 07.03.2007
ElektrikPiano_Lib_part2 nks 664.902.166 11.01.2005
" " " nkc 22.798 07.03.2007
ElektrikPiano_Lib_part1 nks 689.381.687 11.01.2005
" " " nkc 43.798 07.03.2007
Elektrik Piano_info nkx 404.800 27.06.2006
" " nkc 162 11.01.2007
Elektrik Piano 1.5_info nkx 655.570 01.03.2007
" " nkc 212 17.04.2007

Folders:
Default
Instruments
Instruments 1.5
Performances
Performances 1.5

Instruments Kontakt 2 in addition

Am I missing something ? Do I have to install just the library again, but striktly to my library drive ?

thx in advance

KB

 

I just installed the 150 R4 update and had the same problem - no audio. After reading here about some of the directory issues I tried re-installing 150R4 and saw that it was installing into the elecktric piano 1.5 directory - I thought that they were supposed to be in the programs/native instruments/sample library/Elektrik Piano Library folder - so I copied them over. The piano now works...

A question though for the powers that be - when I was copying the files over - a couple of teh supposed 'new' files had older dates then the ones I was replacing... anyway of knowing if theyshould have been replace or not?

Dave

 

Hi !

Yep,- this is all confusing !
I have a Elektrik Piano and a Elektrik Piano 1.5 installed and obviously there are differences in the library presets which I moved to my NI Library drive where all samples are located as also the presets of all the sample based instruments.

Now, after the update of EP1.5, if I load preset "Hancock MkI Butterfly", I cannot adjust the room/reverb anymore !
Does that point to the fact I have wrong patches/presets in my folders (see my last post here NI please).

Funny,- this doesn´t happen w/ other patches.

I would like to get an advice how to install EP 1.50U R4 win properly if the previous presets and samples aren´t located on the system drive.

KB

 

Damn, I can't get this to work! Why does it have to be so difficult!=!=!

 

I didn't quite post this correctly - not only did I copy the new files over - I had to point Elektrik to the new folder. I think that is where the real fix happens. For whatever reason EP installs looking in the wrong place for it's files...

Dave

 

O.k., no responses !
I´ve done the installation of the update EP1.5 R4 again including installation of the library and the prob still exists,- no room/reverb amount adjustable if "Hancock Butterfly"(MK1) is loaded.
If I load other presets, maybe "Essential", I can adjust the amount of reverb.
This is only w/ EP 1.5,- if I use EP1 it´s all fine.

Happens in standalone and in VST w/ Cubase SX3 ...

So, can anyone check that out and confirm ?

KB

 

OK, but any chance of any guidance from NI about the original problem.

I have the same problem as the original post on the thread. Installed the EP 1.5 R4 with all the default choices (with the library). EP does not load any samples after the update - hence no sound. What are we supposed to do to get it to work?

Should we copy any files from somewhere to any other folder?
Should we reinstall the update and redirect the path to somewere else than the path that is default?

Please give us some guidance.

Best Regards
Roger

 

Hi Roger!
I myself have not the same probs like you, but I have the impression, there are quite some probs w/ EP 1.5 depending on where´s the library of EP and the library of EP1.5 located. I have the progam files and the samples ( subfolder) in one folder on a separate drive and I tried everything to get it working perfect, but it won´t. My EP1.5 definitely loads patches which are not behaving as they should, even it loads the correct samples. Patches I load in EP version 1 behave correct and if I load the same patches (simply by name p.ex. Hancock Butterfly) in EP 1.5 it behaves incorrect compared to EP version 1.
Maybe this happens only if EP 1 and EP 1.5 are installed together on the system drive but the libraries being installed on a separate/different drive,- maybe not, I don´t know.
And there are more issues depending on specific velocity values and levels of samples.
EP is a good sounding instrument but it´s not perfect up to now.

KB

 

After multiple Reinstalls with the Service Center of Elektrik Piano on the file Applications of my
HD under Leopard 10.5.2. always no sound whereas the Application and the sounds take care correctly.

Sometimes, it leaves the good sound and when I charge another sound on F2, F3 then still tests, it does not produce more anything. It is identical with Kontakt 2 & Kontakt 3
and that A a little made with Akoustik Piano then finished, the latter
functions correctly _