Error while installing both w/ discs and with downloaded ISOs.

I purchased Komplete 10 and am getting this error while installing from the physical discs, and so I downloaded the discs from the links on my profile and got the exact same error!

FATAL ERROR: Decompression failed on file M:\Library\Instruments\NI\The Giant Library\Samples\The_Giant_001.nkx! (Error: -30 -> gzip decompression failed)

.. followed by ..
FAIL to read entry from archive..


I already notified technical support but thought I should mirror the issue here to see if anyone knows what's going on.

I was hoping that running Service Center the update for The Giant would fix it, but as it is content, no it did not.

 

I re-downloaded Disc J and Disc K which had The Giant Library Part X.pkg files. Reinstalling with the updated discs ..
.. seems to have worked ..

 

I know that this thread is old, but has anyone discovered a solution here? I'm running into the same problem with trying to install Damage. I re-downloaded the iso a few times and always get the same error. I also contacted NI support, but am waiting to hear back. I'll update if I hear anything.

 

Have a look at this thread: https://www.native-instruments.com/...ing-with-komplete-10-ultimate-upgrade.269373/

Otherwise you can give NI support also a call (which is usually faster). Phone numbers can be found here:
http://www.native-instruments.com/en/company/contact-ni/

 

I did end up having to get a new download link from NI support. The old one downloaded an incomplete ISO. Thanks!