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F1 keeps disappearing from In/Out Ports

Discussion in 'Technical Issues (Archive)' started by Old_School, Apr 21, 2014.

  1. Old_School

    Old_School NI Product Owner

    Messages:
    429
    I use my Kontrol F1s for both Remix Decks and in midi mode to launch FX. Unfortunately they randomly disappear from the In/Out ports in the Controller Manager. Unplugging and replugging, closing and opening Traktor, doesn't work. This is a bug, I brought it up to NI before. Obviously this is bad, you go to a gig and expect everything to work and all of a sudden it doesn't. NI need to resolve whatever it is that is interfering with the F1 staying in the In/Out ports once assigned.
     
    Old_School, Apr 21, 2014
    #1
  2. Wall M

    Wall M New Member

    Messages:
    10
    What OS are you using? Do you connect your F1 directly to the computer or through a USB hub?
     
    Wall M, Apr 30, 2014
    #2
  3. Old_School

    Old_School NI Product Owner

    Messages:
    429
    Yes, USB HUB. Which I'm not willing to change as my mac only has two USB ports and I run two F1s, X1, A10.
     
    Old_School, May 1, 2014
    #3
  4. Masterbit_Tf

    Masterbit_Tf NI Product Owner

    Messages:
    432
    I had the similar Issue with my F1..
    After exchanging the USB Hub and picking a new and better Cable the disconnections where gone 4ever
     
    Masterbit_Tf, May 2, 2014
    #4
  5. Wall M

    Wall M New Member

    Messages:
    10
    Do you have a selfpowered hub with no external power supply unit? We are using even more controllers (F1, X1, two midi keyboards and a Korg controller) on a D-Link hub that has external power. No problems.
     
    Wall M, May 2, 2014
    #5
  6. Old_School

    Old_School NI Product Owner

    Messages:
    429
    The Hub is self powered. Happened to me again at a gig last night. Loaded up everything from scratch, one of my F1s controls FX in MIDI mode, didn't happen. I would have rebooted everything but didn't have the chance. Traktor randomly removes the F1 midi port. Using Mac OSX Lion. 2.4ghz, 4 Gig RAM.
     
    Old_School, May 7, 2014
    #6
  7. Wall M

    Wall M New Member

    Messages:
    10
    I have no clue...
    NI does not have an answer either, right?
     
    Wall M, May 7, 2014
    #7
  8. Old_School

    Old_School NI Product Owner

    Messages:
    429
    NI said to reboot everything and it'll work again, which is true, but why it happens is still a mystery. HID is solid, it's the midi aspect with the F1 that has issues. It's like Traktor will recognize that the F1 is connected (in my case 2) but doesn't always recognize the F1 for midi.
     
    Old_School, May 7, 2014
    #8