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Finally got Maschine andf serial says it cannot be activated

Discussion in 'Product Installation and Activation (Archive)' started by rjrrmjet, May 11, 2011.

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  1. rjrrmjet

    rjrrmjet NI Product Owner

    Messages:
    161
    Last edited: May 11, 2011
    rjrrmjet, May 11, 2011
    #1
  2. THE WIDOWMAKER

    THE WIDOWMAKER NI Product Owner

    Messages:
    2,759
    contact the lame ass shop where you made the purchase dude!
     
    THE WIDOWMAKER, May 11, 2011
    #2
  3. rjrrmjet

    rjrrmjet NI Product Owner

    Messages:
    161
    That was the first Thing I did :(
     
    rjrrmjet, May 11, 2011
    #3
  4. rjrrmjet

    rjrrmjet NI Product Owner

    Messages:
    161
    Still no reply,

    Had a bit of a play around last night, but everytime I was just getting started it cut out :(
     
    rjrrmjet, May 11, 2011
    #4
  5. smithwessen

    smithwessen NI Product Owner

    Messages:
    1,177
    when you click on the help panel in the pic what does it say?
     
    smithwessen, May 11, 2011
    #5
  6. rjrrmjet

    rjrrmjet NI Product Owner

    Messages:
    161
    not much. think it just took me to the ni website.
     
    rjrrmjet, May 11, 2011
    #6
  7. smithwessen

    smithwessen NI Product Owner

    Messages:
    1,177
    send a email to ni customer services also, explaining your problem include the screen shot and your serial number, possibly scan in your invoice for unit.
     
    smithwessen, May 11, 2011
    #7
  8. rjrrmjet

    rjrrmjet NI Product Owner

    Messages:
    161
    After sending numerous emails. I haven't received any contact or reply at all :-(
     
    rjrrmjet, May 12, 2011
    #8
  9. rjrrmjet

    rjrrmjet NI Product Owner

    Messages:
    161
    Turns out it's a batch problem. Spoke to my mate who runs the shop where I got it from and it seems just about everyone who got one from the batch they received are having dramas.
     
    rjrrmjet, May 13, 2011
    #9
  10. rjrrmjet

    rjrrmjet NI Product Owner

    Messages:
    161
    Had the problem rectified over the phone. Whoever I spoke to was great! Easy fix!
     
    rjrrmjet, May 13, 2011
    #10
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